At a Glance
- Tasks: Serve customers and manage stock at our meat and fish counter with top-notch hygiene standards.
- Company: Join Waitrose & Partners, a leading employee-owned supermarket with a passion for food.
- Benefits: Enjoy staff discounts, subsidised meals, and access to exclusive perks.
- Other info: Flexible working options available to support your work-life balance.
- Why this job: Share your love for food while making a real impact on customer experiences.
- Qualifications: Experience in customer service and a passion for food is essential.
The predicted salary is between 11 - 16 £ per hour.
Waitrose & Partners is all about enriched experiences and that goes for our people – our Partners – as much as our customers. We want you to enjoy your work and share your passion for food with our customers. So we will train you, treat you respectfully and then reward you by giving you a share in the profits, for pulling it all together and being part of our success.
The role of a Supermarket Assistant involves a range of tasks, including advising and serving customers, moving and replenishing stock, carrying out housekeeping activities and handling cash and card transactions according to set procedures. Partners may be expected to work in any area of the branch to support the wider team as required, and to maintain the necessary business dress and hygiene standards.
We are looking for someone who keeps up to date on food and drink trends, knows our products, takes pride in whatever they do, carrying out everything to the highest standards, making sure the shop floor is shipshape, ready for when our customers arrive. Whether they are shopping for a healthy lunch, a top up on fresh fruit and veg, the weekly shop or a special occasion, we want every customer to enjoy their shopping experience, confident in our products and confident in our Partners.
Desired Experience, Skills & Qualifications:- Experience in a customer facing selling or service environment.
As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.
Please note we reserve the right to close the vacancy early in light of a large response. In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities:- You’ll take responsibility for your own food counter ensuring the highest presentation and hygiene standards at all times.
- Stay on top of stock levels, ensuring the products customers love are there when needed.
- Take great care while working with open food and ensure all due diligence and health & safety protocols are followed, helping to reduce food wastage.
- Maintain your knowledge of new products and have a good understanding of Waitrose's food values (e.g. animal welfare).
- Support the wider shop team when required with general shopkeeping tasks which include: stock replenishment, fulfilling online customer orders, helping to reduce waste, checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Communication skills - to enable you to work effectively as part of a team and with our customers.
- Outstanding customer service and a passion for food.
- Excellent knowledge of your specialist area.
- Ability to coach and mentor Partners on your specialist area.
- Commercial Awareness - keeping up to date with market trends and product launches in your specialist area.
- IT literacy skills.
- Selling skills.
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
meat & fish specialist, supermarket assistant in Northumberland employer: Waitrose & Partners
At Waitrose & Partners, we pride ourselves on being more than just a supermarket; we are a community of Partners who share a passion for food and exceptional customer service. Our commitment to employee development is reflected in our comprehensive training programmes, generous benefits including staff discounts and subsidised dining, and a unique profit-sharing model that rewards your contributions. Join us in Newport, where you can thrive in a supportive work culture that values respect, inclusivity, and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land meat & fish specialist, supermarket assistant in Northumberland
✨Tip Number 1
Get to know the company! Before your interview, dive into Waitrose's values and what makes them tick. This way, you can show off your passion for food and how you fit right in with their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of some scenarios where you can demonstrate your outstanding service. Role-play with a mate if you have to!
✨Tip Number 3
Dress to impress! Make sure you’re looking sharp and ready to represent the brand. First impressions matter, so show that you take pride in your appearance and understand the importance of hygiene standards.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Waitrose family. Don’t miss out on this opportunity!
We think you need these skills to ace meat & fish specialist, supermarket assistant in Northumberland
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food shine through! Talk about your favourite products and any trends you’re excited about. We want to see that you’re not just looking for a job, but that you genuinely care about what we do.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in customer service and your knowledge of meat and fish. We appreciate when candidates take the time to connect their skills with what we’re looking for at Waitrose & Partners.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your experience and enthusiasm without having to sift through unnecessary details.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits package there.
How to prepare for a job interview at Waitrose & Partners
✨Know Your Products Inside Out
Before the interview, brush up on your knowledge of meat and fish products. Familiarise yourself with different types, preparation methods, and current food trends. This will not only impress the interviewers but also show your passion for food.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided outstanding customer service. Think about how you handled difficult situations or went the extra mile for a customer. This is crucial for a role that involves advising and serving customers.
✨Demonstrate Team Spirit
Since the role requires working as part of a team, be ready to discuss how you collaborate with others. Share specific instances where you supported your colleagues or contributed to a team goal, highlighting your ability to work well in a team environment.
✨Dress the Part and Mind Your Hygiene
As the role involves handling food, it's essential to present yourself well and adhere to hygiene standards. Dress smartly for the interview and be prepared to discuss how you maintain cleanliness and safety when working with food.
