At a Glance
- Tasks: Assist customers and manage stock to keep the supermarket running smoothly.
- Company: Join the UK's largest employee-owned business, known for John Lewis and Waitrose.
- Benefits: Enjoy flexible working hours, shift premiums, and a supportive team environment.
- Why this job: Be part of a passionate team that values customer service and food trends.
- Qualifications: Must be 18+, with good communication skills; customer service experience is a plus.
- Other info: Part-time hours available, with opportunities for growth and development.
Apply on JLP Jobs – the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
\”Due to working time regulations, applicants must be 18 years or over to apply. In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.\”
Key Responsibilities
Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\’ll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up-to-date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Part-time hours of 15.00-22.5 hours across seven days, including weekends, between 22:00-06:15.
The partnership
We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re focused on being brilliant at retail. We continue to innovate, adapt, and diversify. Never Knowingly Undersold on price, quality, and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners, we share ownership and in its rewards. We use our voices to contribute to our success, working together through good and challenging times, with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can thrive. Growing ourselves individually and collectively.
As Partners, we make all the difference. And, we all own it.
Important points to note:
- Some roles are subject to pre-employment vetting, including DBS checks for successful candidates. You’ll be informed and provided with information about vetting during the recruitment process. We encourage you to complete any vetting documents quickly to avoid delays. DBS checks will be carried out by a third-party registered body, and financial probity checks may also be required for some roles.
- We recommend applying early as vacancies can close early if we see a high number of applicants.
- We support flexible working arrangements, including flexible or compressed hours, job sharing, or shorter contracts. Please discuss this further with the hiring manager during your interview.
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Night Replenishment, Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Replenishment, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in customer-facing roles, especially in retail or food service. Be ready to share specific examples of how you've provided excellent service or resolved customer issues.
✨Tip Number 3
Demonstrate your knowledge of food and drink trends. Being able to discuss current trends or popular products can show your passion for the role and the industry.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role involves night shifts, showing that you're open to various schedules can make you a more attractive candidate.
We think you need these skills to ace Night Replenishment, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Night Replenishment, Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer-facing roles. Emphasise any skills related to communication, teamwork, and your interest in food and drink trends.
Write a Compelling Cover Letter: In your cover letter, express your passion for providing excellent customer service and your enthusiasm for working at Waitrose. Mention specific examples of how you have gone the extra mile in previous roles to enhance customer experiences.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important in a customer service role.
How to prepare for a job interview at Waitrose & Partners
✨Show Your Passion for Food
Since the role involves working with food, it's essential to express your enthusiasm for food and drink trends during the interview. Share any relevant experiences or interests that highlight your passion, as this will resonate well with the interviewers.
✨Demonstrate Teamwork Skills
As a Supermarket Assistant, you'll be part of a team. Be prepared to discuss examples of how you've successfully worked in a team environment. Highlight your communication skills and flexibility, which are crucial for supporting your colleagues and ensuring smooth operations.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle various customer service situations. Think of examples where you've gone the extra mile for customers in previous roles, as this aligns with the company's focus on providing exceptional service.
✨Understand the Company Values
Familiarise yourself with the values and mission of John Lewis Partnership. Being able to articulate how your personal values align with theirs will show that you're not just looking for a job, but that you're genuinely interested in being a part of their team.