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For Companies At a Glance
- Tasks: Help keep shelves stocked and assist with online orders in a vibrant supermarket environment.
- Company: Join the UK's largest employee-owned business, known for John Lewis and Waitrose.
- Benefits: Enjoy shift premiums, flexible working arrangements, and a supportive team culture.
- Other info: Part-time hours available on weekends and late nights; apply early as spots fill fast.
- Why this job: Be part of a passionate team that values customer service and food trends.
- Qualifications: Must be 18+, with good communication skills; customer service experience is a plus.
About the role
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Due to working time regulations, applicants must be 18 years or over to apply. In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.
Key Responsibilities
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you'll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Part time work (26.5 hours a week) on a Sunday 21:00-06:00, Monday 21:00-07:00 and Saturday 22:00-08:00.
The partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
- Some roles are subject to pre-employment vetting (which may include DBS checks). If required, you’ll be informed and provided with information about vetting during the recruitment process. Please complete any vetting documents quickly to avoid delays. DBS checks will be carried out by a third-party registered body, and financial probity checks may also be required for some roles.
- We recommend applying early as vacancies can close early if we see a high number of applicants.
- We support flexible working arrangements to promote good work-life balance, including flexible or compressed hours, job sharing, or shorter contracts. Discuss this further with the hiring manager during your interview.
Night Replenishment, Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Replenishment, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you align your responses during any interviews or discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight any previous experience in customer-facing roles, even if it's not directly related to supermarkets. Emphasising your ability to communicate effectively and work as part of a team can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your knowledge of food and drink trends. Showing genuine interest in what customers are looking for can demonstrate your passion for the role and your potential to contribute positively to the team.
✨Tip Number 4
Since this role involves night shifts, make sure to express your flexibility and willingness to work during these hours. Being open about your availability can reassure the hiring team that you're committed to the position.
We think you need these skills to ace Night Replenishment, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Night Replenishment, Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer-facing roles. Emphasise any previous work in retail or food service, as well as your communication skills and flexibility.
Write a Compelling Cover Letter: In your cover letter, express your passion for food and customer service. Mention why you want to work for John Lewis Partnership and how you can contribute to their mission of providing exceptional service.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-focused role.
How to prepare for a job interview at Waitrose & Partners
✨Show Your Passion for Food
As a Supermarket Assistant, your enthusiasm for food and drink trends is crucial. Be prepared to discuss your favourite products and any recent trends you've noticed. This will demonstrate your genuine interest in the role and align with the company's values.
✨Highlight Teamwork Skills
Communication and teamwork are essential in this role. Share examples from your past experiences where you successfully worked as part of a team, especially in customer-facing situations. This will show that you can contribute positively to the shop environment.
✨Demonstrate Flexibility
The job requires a flexible approach to support various tasks. Be ready to discuss how you've adapted to changing circumstances in previous roles. This will reassure the interviewer that you can handle the dynamic nature of supermarket work.
✨Prepare Questions About the Role
Having thoughtful questions ready shows your interest in the position and the company. Ask about the team culture, training opportunities, or how success is measured in the role. This not only helps you understand the job better but also leaves a positive impression.