At a Glance
- Tasks: Help stock shelves, fulfil online orders, and maintain a tidy shop environment.
- Company: Join the UK's largest employee-owned business, home to John Lewis and Waitrose.
- Benefits: Enjoy flexible working hours, shift premiums, and a supportive team culture.
- Other info: Opportunities for job sharing and flexible contracts available.
- Why this job: Be part of a passionate team that values kindness, respect, and personal growth.
- Qualifications: Must be 18+, with good communication skills; customer service experience is a plus.
About the role
As a Supermarket Assistant, you will help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. Due to working time regulations, applicants must be 18 years or over to apply. In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.
Key Responsibilities
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you'll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up-to-date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
About The Partnership
We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.
Important points to note:
- Some roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). You'll be informed and provided with information about vetting during recruitment. Please complete any vetting documents promptly to avoid delays.
- DBS checks will be carried out by a third-party registered body, and financial probity checks may also be required.
- Apply early as vacancies may close if we receive a high number of applications.
- We support flexible working arrangements, including flexible or compressed hours, job sharing, or shorter contracts. Discuss this further during your interview.
Night Replenishment, Supermarket Assistant in Keynsham employer: Waitrose & Partners
At Waitrose, we pride ourselves on being the largest employee-owned business in the UK, where every Partner plays a vital role in creating a welcoming and innovative retail environment. Our commitment to employee growth is reflected in our supportive work culture, which embraces diversity and encourages personal development, ensuring that you feel valued and empowered in your role as a Supermarket Assistant. With flexible working arrangements and a focus on teamwork, you'll find a rewarding career that not only meets your professional aspirations but also contributes to a happier world for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Night Replenishment, Supermarket Assistant in Keynsham
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you align your responses during any interviews or discussions, showcasing that you're a good fit for their team.
✨Tip Number 2
Highlight any previous experience in customer-facing roles, even if it's not directly related to supermarkets. Emphasising your ability to communicate effectively and work as part of a team can set you apart from other candidates.
✨Tip Number 3
Show your passion for food and drink trends. Being knowledgeable about current trends can demonstrate your enthusiasm for the role and your ability to engage with customers on topics they care about.
✨Tip Number 4
Be prepared to discuss your flexibility in working hours. Since this role involves night shifts, showing that you're open to various schedules can make you a more attractive candidate to the hiring team.
We think you need these skills to ace Night Replenishment, Supermarket Assistant in Keynsham
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and essential skills required for the Night Replenishment, Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer-facing roles. Emphasise any previous work in retail or food service, and include specific examples of how you've contributed to team success.
Write a Compelling Cover Letter:In your cover letter, express your passion for food and customer service. Mention why you want to work for Waitrose specifically and how you can contribute to their mission of providing exceptional service. Be sure to convey your enthusiasm for the role.
Proofread Your Application:Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-focused role.
How to prepare for a job interview at Waitrose & Partners
✨Show Your Passion for Food
Since the role involves working with food, it's essential to express your enthusiasm for food and drink trends during the interview. Share any relevant experiences or interests that highlight your passion, as this aligns with the company's focus on serving food lovers.
✨Demonstrate Teamwork Skills
Communication and teamwork are key in this role. Be prepared to discuss examples of how you've successfully worked as part of a team in previous jobs. Highlight your ability to support colleagues and contribute to a positive work environment.
✨Emphasise Customer Service Experience
If you have experience in customer-facing roles, make sure to mention it. Discuss how you've gone the extra mile to ensure customer satisfaction, as this is crucial for building trust and loyalty with customers at Waitrose.
✨Be Ready to Discuss Flexibility
The job requires a flexible approach, so be prepared to talk about your availability and willingness to adapt to different tasks. Mention any previous experiences where you've had to be flexible in your role, especially during busy periods.
