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- Tasks: Assist customers and manage stock replenishment during night shifts.
- Company: Join the UK's largest employee-owned business, John Lewis Partnership.
- Benefits: Enjoy flexible working hours and a shift premium for night shifts.
- Why this job: Be part of a passionate team that values customer service and food trends.
- Qualifications: Must be 18+, with good communication skills; customer service experience is a plus.
- Other info: Part-time role (27 hours/week) with opportunities for growth and a supportive environment.
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Due to working time regulations, applicants must be 18 years or over to apply. In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.
Key ResponsibilitiesAlongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
- Communication skills to enable you to work effectively as part of a team and with our customers.
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Part time work (27 hours per week) across seven days to include weekends between the hours of 21:00-07:00.
It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Night Replenishment, Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Replenishment, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you align your responses during any interviews or discussions, showcasing that you're a good fit for their team.
✨Tip Number 2
Highlight any previous experience in customer-facing roles, even if it's not directly related to supermarkets. Emphasising your communication skills and ability to work as part of a team can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your knowledge of food and drink trends. Showing that you have a genuine interest in the products sold at Waitrose can demonstrate your passion for the role and enhance your appeal as a candidate.
✨Tip Number 4
Since the role involves night shifts, make sure to express your flexibility and willingness to work during those hours. This can reassure the hiring team that you're committed to meeting the needs of the business.
We think you need these skills to ace Night Replenishment, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Night Replenishment, Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer-facing roles. Emphasise any skills related to communication, teamwork, and your interest in food and drink trends.
Write a Compelling Cover Letter: In your cover letter, express your passion for providing excellent customer service and your enthusiasm for working at Waitrose. Mention specific examples of how you have gone the extra mile in previous roles to enhance customer experiences.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer service role.
How to prepare for a job interview at Waitrose & Partners
✨Show Your Passion for Food
As a Supermarket Assistant, your enthusiasm for food and drink trends is crucial. Be prepared to discuss your favourite products and any recent trends you've noticed. This will demonstrate your genuine interest in the role and align with the company's focus on serving food lovers.
✨Highlight Teamwork Skills
Communication and teamwork are essential in this role. Share examples from your past experiences where you successfully collaborated with others, especially in a customer-facing environment. This will show that you can work effectively within the team at Waitrose.
✨Emphasise Flexibility
The job requires a flexible approach to support various tasks. Be ready to discuss how you've adapted to changing situations in previous roles. This will reassure the interviewer that you're willing to go the extra mile when needed.
✨Prepare Questions About the Role
Demonstrating your interest in the position is key. Prepare thoughtful questions about the responsibilities, team dynamics, or company culture. This shows that you're not only interested in the job but also in how you can contribute to the success of the partnership.