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- Tasks: Help keep shelves stocked and assist with online orders during night shifts.
- Company: Join Waitrose & Partners, the UK's largest employee-owned business focused on quality and service.
- Benefits: Enjoy flexible working hours, shift premiums, and a supportive work-life balance.
- Why this job: Be part of a passionate team that values kindness, respect, and personal growth.
- Qualifications: Must be 18 or over; customer service experience is a plus but not essential.
- Other info: Apply early as positions may close quickly due to high demand.
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Due to working time regulations, applicants must be 18 years or over to apply. In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.
Key ResponsibilitiesAlongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
- Communication skills to enable you to work effectively as part of a team and with our customers.
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Replenishment, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with Waitrose's values and customer service approach. Understanding their commitment to quality and customer satisfaction will help you align your responses during the interview.
✨Tip Number 2
Highlight any previous experience in retail or customer service, even if it's informal. Being able to demonstrate your ability to work in a team and handle customer interactions will set you apart.
✨Tip Number 3
Prepare to discuss your flexibility and willingness to work night shifts. Since this role involves replenishing stock during late hours, showing that you're adaptable can make a positive impression.
✨Tip Number 4
Research current food trends and be ready to share your thoughts. This shows your passion for food and drink, which is a desirable trait for a Supermarket Assistant at Waitrose.
We think you need these skills to ace Night Replenishment, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Night Replenishment, Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: If you have previous experience in customer service or retail, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your ability to provide excellent service and work as part of a team.
Show Your Passion for Food: Since the role involves working with food products, express your interest in food and drink trends in your application. Mention any relevant knowledge or experiences that showcase your enthusiasm for the industry.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-structured and easy to read.
How to prepare for a job interview at Waitrose & Partners
✨Show Your Passion for Food
Since the role involves working with food and drink, it's essential to express your enthusiasm for these products. Share any relevant experiences or interests you have in food trends, as this will resonate well with the interviewers at Waitrose & Partners.
✨Demonstrate Teamwork Skills
As a Supermarket Assistant, you'll be part of a team. Be prepared to discuss examples of how you've successfully worked in a team environment in the past. Highlight your communication skills and how they contribute to a positive team dynamic.
✨Emphasise Flexibility
The job requires a flexible approach to support various tasks. Be ready to talk about your adaptability and willingness to take on different responsibilities, especially during busy periods or when supporting colleagues.
✨Prepare for Customer Interaction Scenarios
Customer service is key in this role. Think of scenarios where you've provided excellent service or resolved customer issues. Practising these examples will help you convey your ability to create a positive shopping experience for customers.
