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For Companies At a Glance
- Tasks: Help keep shelves stocked and assist with online orders in a vibrant supermarket environment.
- Company: Join the UK's largest employee-owned business, known for John Lewis and Waitrose.
- Benefits: Enjoy shift premiums, flexible working options, and a supportive team culture.
- Why this job: Be part of a passionate team that values customer service and food trends.
- Qualifications: Must be 18+, with good communication skills; customer-facing experience is a plus.
- Other info: Work 27 hours weekly on a rotating night schedule; apply quickly as spots fill fast.
Apply on JLP Jobs – the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Due to working time regulations, applicants must be 18 years or over to apply.
In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.
Key Responsibilities
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell-by dates.
- Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\’ll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer-facing role is welcomed.
- Up-to-date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
27 hours per week on a two-week rotation: Week 1 – Tuesday, Wednesday, Thursday 20:00-06:00; Week 2 – Thursday, Friday, Saturday 20:00-06:00.
The partnership
We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re focused on being brilliant at retail. We continue to innovate, adapt, and diversify. Never Knowingly Undersold on price, quality, and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners, we share ownership and its rewards. We use our voices to contribute to our success, working together through good and challenging times, treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
- Some roles are subject to pre-employment vetting, including DBS checks for successful candidates. You’ll be informed and provided with information about vetting during the recruitment process. Please complete any vetting documents promptly to avoid delays. DBS checks will be carried out by a third-party registered body, and financial probity checks may also be required.
- We recommend applying promptly as vacancies can close early if we see a high number of applicants.
- We support flexible working to help Partners maintain a good work-life balance. This may include flexible or compressed hours, job sharing, or shorter contracts. Discuss this further with the hiring manager during your interview.
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Night Replenishment, Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Replenishment, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in customer-facing roles, even if it's not directly related to supermarkets. Emphasising your communication skills and ability to work as part of a team can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your knowledge of food and drink trends. Showing genuine interest in the products you’ll be working with can demonstrate your passion for the role and the brand.
✨Tip Number 4
Since the role involves night shifts, make sure to express your flexibility and willingness to adapt to the schedule. This can reassure the hiring team that you're ready to meet the demands of the position.
We think you need these skills to ace Night Replenishment, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Night Replenishment, Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer-facing roles. Emphasise any previous work in retail or food service, and include specific examples of how you've demonstrated strong communication skills.
Write a Compelling Cover Letter: In your cover letter, express your passion for food and customer service. Mention why you want to work for John Lewis Partnership and how you can contribute to their mission of providing exceptional service. Be sure to convey your flexibility and willingness to support the team.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-focused role.
How to prepare for a job interview at Waitrose & Partners
✨Show Your Passion for Food
As a Supermarket Assistant, your enthusiasm for food and drink trends is crucial. Be prepared to discuss your favourite products or recent food trends during the interview to demonstrate your genuine interest.
✨Highlight Teamwork Skills
Communication and teamwork are key in this role. Share examples from your past experiences where you successfully worked as part of a team, especially in customer-facing situations.
✨Demonstrate Flexibility
The job requires a flexible approach to support various tasks. Be ready to explain how you've adapted to changing circumstances in previous roles, showcasing your willingness to go the extra mile.
✨Prepare for Safety and Cleanliness Questions
Maintaining a safe and tidy environment is essential. Think of specific instances where you contributed to safety or cleanliness in a workplace, and be ready to discuss these during your interview.