Manager, Value

Apply on JLP Jobs – the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

About the role

The critical purpose of the Value Manager role is to lead the definition of a dynamic Pricing & Promotion Strategy and Framework which in turn delivers optimum pricing for all lines in the assortment influencing £7bn+ in sales.The successful candidate will create promotional framework at Commercial and Category level based on the Customer Strategy aligned to the category direction influencing £2bn+ margin, be responsible for the delivery and analysis of data to drive decision making within team and beyond to a best-in-class standard including pro-active recommendations to customer and category teams, and set promotion mechanics by Category – feeding into Category Strategy.We’re looking for someone to build and embed principles and guardrails aligned to the Value strategy, own the day-to-day relationships with our data providers ensuring data quality is accurate and service level agreements are met or exceeded and own and develop the right tools for the Commercial teams to support their decision making.The successful candidate will be an inspiring senior leader with experience in food pricing/value.

At a glance:

• Salary: £75,700.00 – £121,000 per annum

• Contract type: This is a full time permanent position

• Hours and location of the role:

  • 35 hours per week

  • Your home location will be our Bracknell Head Office

  • The Partnership has adopted a hybrid working approach meaning you\’ll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The team attend the office 1 – 2 days a week to connect and attend key meetings on more of an ad-hoc basis

Key responsibilities:

• Lead and implement our Waitrose Value strategy

• Lead the Strategic direction of Value analysis and analytics, ensuring the quality of insight and analysis meets stakeholders’ requirements best-in-class standard

• Delivery and Analysis of data to support decision making within the team and beyond

• Proactively bring advice, insight, support and challenge to the table in order to actively contribute to the shaping of Value & Trade Planning strategy including pro-active recommendations to the Head of Trade Planning & Value

• Analysis of overall performance of promotions per category (12-24 month period)

• Lever analysis to support category strategy

• Proactively identify ad hoc analysis required from team to support decision making

• Monitor price vs. competitors

• Creation and distribution of value reports across Waitrose

• Proactively identify incremental opportunities across value levers

• Actively influence and manage relationships with a variety of senior stakeholders to enable the successful delivery of Value activities and projects. Influence can be drawn from a variety of sources including data and insights, using your EQ, business benefits etc.

• Provides regular insight and recommendations to the Director of Commercial Optimisation, Head of Value & Trade Planning and Commercial Leadership Team

• Owns the day-to-day relationships with our third party Data providers ensuring data quality

• Provides support and challenge to the Heads of Category Proposition Group on promotional performance, driving continuous improvement in promotional performance

• Works with Customer and the category teams to develop the pricing and promotions framework to deliver the commercial strategy

• Lead on Value and Trade Planning analysis

• Creates culture of continuous improvement and active learning through critical review of all events, analysis, data sources and analytical techniques

• Role model customer first approach by being at the shelf edge, sharing insight and perspective

• Operates with empathy and compassion to develop high performing Partners

• Effective performance management

• Inspire and develop the team, ensuring all Partners are clear on their roles, have targets and development plans in place and are well supported in their roles and career development. To ensure high levels of motivation, performance and continual improvement

Essential skills and/or experience you’ll need:

• Strong level of analytical ability, including significant experience of complex financial modelling and analysis, performed at pace with a high level of accuracy

• Ability to distill complex analysis into clear findings and recommendations that can be easily understood and acted upon by the business

• Strong stakeholder management and influencing skills, and able to connect and influence at all levels across the Partnership

• Ability to see the big picture, multi year strategy and understand the detail

• Demonstrable evidence of providing strong analysis and insight which have identified issues and opportunities that have added value to a business

• Demonstrable experience of framing issues, conclusions and recommendations to enable quick decision making

• Ability to prioritise effectively and manage multiple projects at the same time

• Proven ability to quickly identify the right type of analysis for the question in hand

• Proven management of teams which handle large quantities and different types of data

• Demonstrable evidence of spotting and succinctly framing issues and making recommendations quickly

• Proven team leadership and development

• Excellent prioritisation with proven ability to manage multiple programmes of work and stakeholders concurrently

• Value Management in Retail

• Big Data Management

• Substantial experience in analytical activities

• Able to assimilate, comment on and make proposals which apply data and business intelligence

• Highly developed analytical skills

• Ability to work at pace and evaluate risk

• Extensive Commercial experience

• Experience in working across multiple stakeholder groups

Full time hours, 35, across 5 days Monday to Friday

The partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

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