Regional Manager (West Country) in London

Regional Manager (West Country) in London

London Full-Time 80000 - 122000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and inspire teams to deliver exceptional customer experiences across the West Country.
  • Company: Join the John Lewis Partnership, a forward-thinking market leader in retail.
  • Benefits: Competitive salary, co-ownership, partner discounts, and flexible working options.
  • Other info: Opportunity for career growth and a comprehensive benefits package.
  • Why this job: Make a real impact in a dynamic environment while fostering a culture of ownership.
  • Qualifications: Advanced leadership skills and experience in managing diverse teams.

The predicted salary is between 80000 - 122000 £ per year.

We are looking for inspiring leaders that can drive the Waitrose business plan from vision to reality, ensuring our unique 'home of food lovers' promise comes to life in every shop across the region while fostering a culture of ownership and democratic vitality. This is a senior leadership role at the heart of the John Lewis Partnership. To truly deliver excellence in partner, customer, and commercial performance across your shops, you will be a highly visible leader who is on the ground, actively engaging with and supporting your branch teams.

The West Country region currently includes the following Waitrose shops: Bridport, Christchurch, Crewkerne, Dorchester, Exeter, Gillingham, Holsworthy, Okehampton, Parkstone, Poundbury, Ringwood, Saltash, Sherborne, Sidmouth, Truro, Warminster, Wellington, Wells, Wimborne, Winton.

At a Glance

  • Contract Type: Fixed Term Contract / Secondment Until September 2027
  • Flexible Contracting Available: We are highly open to discussing alternative contract types (including permanent and secondment / fixed‑term contracts)
  • Hours of Work: 35 hours per week, 4 days in person in shops. Full flexibility across the trading window including alternate Saturdays, 1 in 4 Sundays, and 1 late finish per week
  • Salary: £80,000 - £122,000
  • Location: West Country Region (Covering branches across Dorset, Devon, Cornwall, Somerset, Wiltshire, and Hampshire borders)

Interview Process (2 Stages)

  • This advert will close on Sunday June 28th, but please note this role may close sooner based on high interest, so don't miss out, apply today!
  • Stage 1: Virtual 121 interview scheduled for middle of July.
  • Stage 2: In‑person interview including a floor walk scheduled for the end of July.

Key responsibilities

  • Delivering all agreed Customer, Partner, Financial, and Operational metrics across your region.
  • Inspiring your team by connecting everyday tasks to our big‑picture goals through open, honest feedback.
  • Leading exceptional and consistent brand standards, ensuring all shops trade safely and legally at all hours.
  • Staying on top of local competition, sales metrics, and customer trends to quickly fix performance gaps.
  • Ensuring the right first‑time, accurate implementation of central retail initiatives.
  • Aligning branch teams into a clear regional plan to execute the Waitrose business plan.
  • Leveraging commercial data and customer feedback to improve shop performance, while sharing regional updates with central teams.
  • Role‑modeling a true culture of co‑ownership and accountability across your region.

Essential skills /experience

  • Advanced leadership and coaching skills to ensure all teams are high performing.
  • Clear ability to lead and land change effectively.
  • Experience of managing financial accounts.
  • Proven ability in hiring and motivating diverse teams to support a culture that reflects the values of the partnership.
  • Comfortable using data to make business decisions.

Desirable Experience

  • Retail Experience.

What's On Offer

  • Competitive basic salary up to £122,000.00 based on experience.
  • Lucrative pay structure based on contribution.
  • Being a co‑owner in our business, sharing our success and having a voice in our future.
  • Opportunity to join a forward‑thinking, market‑leading growing organisation.
  • Comprehensive pension scheme and life assurance.
  • Company car or car allowance.
  • Equal Parenthood Leave.
  • Partner discount: 25% off at John Lewis and 20% at Waitrose.

Important points to note

  • It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates).
  • We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early.
  • If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
  • We want all of our Partners to have a good work‑life balance and we support flexible working.

Regional Manager (West Country) in London employer: Waitrose & Partners

At Waitrose, we pride ourselves on being an exceptional employer, offering a competitive salary of up to £122,000 and a unique co-ownership model that empowers our partners to have a voice in the business. Our culture fosters collaboration and accountability, with ample opportunities for professional growth and development across the picturesque West Country region, where you can lead inspiring teams and make a tangible impact in our communities. With benefits like a comprehensive pension scheme, generous partner discounts, and a commitment to work-life balance, joining us means becoming part of a forward-thinking organisation dedicated to excellence in customer and partner experience.

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Contact Details:

Waitrose & Partners Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Regional Manager (West Country) in London

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We think you need these skills to ace Regional Manager (West Country) in London

Leadership Skills
Coaching Skills
Change Management
Financial Management
Team Building
Data-Driven Decision Making
Customer Engagement

Some tips for your application 🫡

Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!

Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Waitrose & Partners.

Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Waitrose & Partners. Make it personal – we want to get to know you!

Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!

How to prepare for a job interview at Waitrose & Partners

Showcase Your Leadership Style

You’ll want to thoroughly convey your unique approach to leadership. During the interview with Waitrose & Partners, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.

Brush Up on Management Theories

Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Waitrose & Partners, especially in the specific context of the challenges they’re currently facing.

Craft Your Vision for the Company

Since this is a full-time leadership role, spending time thinking about your vision for Waitrose & Partners could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.

Emphasise Team Dynamics and Culture

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