At a Glance
- Tasks: Lead and inspire teams to deliver exceptional customer experiences across the North West & Mersey region.
- Company: Join the largest employee-owned business in the UK, home of John Lewis and Waitrose.
- Benefits: Competitive salary, co-ownership, partner discounts, and a comprehensive pension scheme.
- Other info: Flexible working options available to support work-life balance.
- Why this job: Make a real impact in a forward-thinking organisation that values your voice and contributions.
- Qualifications: Advanced leadership skills and experience in managing diverse teams and financial accounts.
The predicted salary is between 80000 - 122000 £ per year.
We are looking for inspiring leaders that can drive the Waitrose business plan from vision to reality, ensuring our unique 'home of food lovers' promise comes to life in every shop across the region while fostering a culture of ownership and democratic vitality. This is a senior leadership role at the heart of the John Lewis Partnership. To truly deliver excellence in partner, customer, and commercial performance across your shops, you will be a highly visible leader who is on the ground, actively engaging with and supporting your branch teams.
The North West & Mersey region currently includes the following Waitrose shops: Alderley Edge, Altrincham, Bromsgrove, Buxton, Cheadle Hume, Chester, Formby, Harborne, Kenilworth, Knutsforth, Lichfield, Menai Bridge, Newport, Northwich, Poynton, Sandbach, Solihull, Stourbridge, Uttoxeter, Walton-le-Dale, Wilmslow.
Key responsibilities:
- Delivering all agreed Customer, Partner, Financial, and Operational metrics across your region.
- Inspiring your team by connecting everyday tasks to our big picture goals through open, honest feedback.
- Leading exceptional and consistent brand standards, ensuring all shops trade safely and legally at all hours.
- Staying on top of local competition, sales metrics, and customer trends to quickly fix performance gaps.
- Ensuring the right first-time, accurate implementation of central retail initiatives.
- Aligning branch teams into a clear regional plan to execute the Waitrose business plan.
- Leveraging commercial data and customer feedback to improve shop performance, while sharing regional updates with central teams.
- Role-modeling a true culture of co-ownership and accountability across your region.
Essential skills / experience:
- Advanced leadership and coaching skills to ensure all teams are high performing.
- Clear ability to lead and land change effectively.
- Experience of managing financial accounts.
- Proven ability in hiring and motivating diverse teams to support a culture that reflects the values of the partnership.
- Comfortable using data to make business decisions.
Desirable Experience:
- Retail Experience.
What's On Offer:
- Competitive basic salary up to £122,000.00 based on experience.
- Lucrative pay structure based on contribution.
- Being a co-owner in our business, sharing our success and having a voice in our future.
- Opportunity to join a forward-thinking, market-leading growing organisation.
- Comprehensive pension scheme and life assurance.
- Company car or car allowance.
- Equal Parenthood Leave.
- Partner discount: 25% off at John Lewis and 20% at Waitrose.
We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.
It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Regional Manager (North West & Mersey) in London employer: Waitrose & Partners
At the John Lewis Partnership, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture of co-ownership and accountability that empowers our Partners to thrive. As a Regional Manager in the vibrant North West & Mersey region, you will enjoy a competitive salary, comprehensive benefits including a generous pension scheme and partner discounts, and the opportunity to lead a passionate team dedicated to delivering exceptional customer experiences. Join us in shaping a brighter future while enjoying a supportive work environment that values diversity and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Manager (North West & Mersey) in London
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We think you need these skills to ace Regional Manager (North West & Mersey) in London
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Waitrose & Partners.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Waitrose & Partners. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Waitrose & Partners
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Waitrose & Partners, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Waitrose & Partners, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Waitrose & Partners could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Waitrose & Partners as they’re likely seeking a candidate who can enhance their workplace culture.
