At a Glance
- Tasks: Serve delicious food, build customer relationships, and maintain high hygiene standards.
- Company: Join the UK's largest employee-owned business, Waitrose.
- Benefits: Earn £14.55 per hour, with opportunities for flexible hours and career growth.
- Other info: Work in various East London locations with both full-time and part-time options.
- Why this job: Be part of a passionate team that values ethical sourcing and customer satisfaction.
- Qualifications: Great communication skills and a love for food are essential.
The predicted salary is between 14.55 - 14.55 £ per hour.
About the Role
As a Partner on our service counters, you'll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for customers to try. You'll actively be bringing our ethos - passionate Partners serving food lovers - to life. You'll use your enthusiasm and friendliness to build lasting relationships with your customers. You'll make all the difference to the impression they have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime, all the while helping to maximise on sales and profit.
We may not be able to proceed with your application if you are unable to meet the location requirements advertised. PLEASE ONLY APPLY IF YOU CAN WORK AT THE LOCATIONS SPECIFIED ON THIS VACANCY - Islington. Permanent and Temporary contracts available - Full and Part-time hours.
INFORMATION: A full list of Various Central and East London Locations are Barbican, Bayswater, Bloomsbury, Clerkenwell, Edgware Road, Greenwich, High Holborn, Islington, Kings Cross, Kings Cross Station, Marylebone, Monument, South Bank Tower, St Katharine Docks, Stratford City, Walbrook.
In your application, you will be asked to provide your working hours availability. Please be as accurate as possible so that we can best match you to our current vacancies. You are only required to apply for ONE vacancy - your working preferences can be discussed at interview. The pay rate is £14.55 per hour (£14.80 after 90 days).
Key Responsibilities
- You’ll take responsibility for your own food counter ensuring the highest presentation and hygiene standards at all times.
- Staying on top of stock levels, ensuring the products our customers love are there when needed.
- Taking great care while working with open food and ensure all due diligence and health & safety protocols are followed.
- Helping to reduce food wastage.
- Maintaining your knowledge of new products and have a good understanding of Waitrose’s food values (e.g. animal welfare).
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential Skills/experience You’ll Need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable Skills/experience You May Have
- Experience of working in a customer facing role is welcomed.
- Experience of working in a catering / hospitality environment.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
About The Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.
Important points to note
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Hospitality, Supermarket Assistant, Various East London Branches (East 5) employer: Waitrose & Partners
At Waitrose, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered to contribute to our shared success. With a commitment to ethical sourcing and a focus on customer relationships, we offer flexible working arrangements and opportunities for personal growth, making it an ideal environment for those passionate about food and service. Join us in Islington and be part of a team that not only serves food lovers but also champions a happier world through collaboration and respect.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality, Supermarket Assistant, Various East London Branches (East 5)
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Waitrose & Partners and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Hospitality, Supermarket Assistant, Various East London Branches (East 5)
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Waitrose & Partners that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Waitrose & Partners.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Waitrose & Partners get a sense of who you are beyond your experience!
How to prepare for a job interview at Waitrose & Partners
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Waitrose & Partners and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
