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For Companies At a Glance
- Tasks: Assist customers at food counters, recommend recipes, and maintain high hygiene standards.
- Company: Join the UK's largest employee-owned business, home to John Lewis and Waitrose.
- Benefits: Enjoy flexible working arrangements and a supportive team environment.
- Why this job: Be part of a passionate team that values ethical sourcing and customer relationships.
- Qualifications: Effective communication skills; customer-facing experience is a plus.
- Other info: Work rotation includes weekends; apply early due to high demand.
Apply on JLP Jobs – the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As a Partner on our service counters, you\’ll have the opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced. You\’ll recommend recipes to customers and actively bring our ethos – passionate Partners serving food lovers – to life.
Using your enthusiasm and friendliness, you\’ll build lasting relationships with customers, enhancing their impression of the Waitrose brand and fostering loyalty. Your efforts will help maximize sales and profit.
Key Responsibilities
- Take responsibility for your food counter, ensuring high presentation and hygiene standards.
- Manage stock levels to ensure popular products are available.
- Work carefully with open food, following all health & safety protocols to reduce wastage.
- Maintain knowledge of new products and understand Waitrose\’s food values, such as animal welfare.
- Support the wider shop team with general shopkeeping tasks when needed.
Essential skills/experience you\’ll need
- Effective communication skills for teamwork and customer interaction.
Desirable skills/experience
- Experience in a customer-facing role.
- Experience in catering or hospitality.
- Interest in current food and drink trends.
- Flexible approach to support the branch.
Work rotation includes Sundays 08:00-17:00, Mondays 14:00-19:00, and Saturdays 07:00-16:00.
The partnership
We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. We’re driven by our purpose to build a happier world and are committed to being brilliant at retail, innovating, and diversifying.
As Partners, we share ownership and responsibility, contributing to our collective success. We foster an environment where everyone can be themselves and thrive, growing both individually and as a team.
We believe every Partner makes a difference and owns it.
Important points to note
Some roles require pre-employment vetting, including DBS checks if applicable. We encourage prompt application as vacancies may close early due to high demand. We support flexible working arrangements to promote work-life balance; discuss options with the hiring manager during your interview.
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Hospitality, Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with Waitrose's food values and ethical sourcing practices. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the brand and its commitment to quality.
✨Tip Number 2
Engage with current food trends and be prepared to discuss them during your interactions with the hiring team. Showing that you're up-to-date with what's popular can set you apart from other candidates.
✨Tip Number 3
Highlight any previous customer-facing experience you have, especially in hospitality or catering. Be ready to share specific examples of how you've built relationships with customers in the past.
✨Tip Number 4
Be flexible and open about your availability, especially regarding the required work rotation. Demonstrating your willingness to adapt can make you a more attractive candidate for the role.
We think you need these skills to ace Hospitality, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Hospitality, Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for food and customer service. Mention any relevant experience in hospitality or customer-facing roles, and express your enthusiasm for working with ethically sourced products.
Highlight Relevant Experience: In your CV, emphasise any previous roles that involved teamwork, communication, and customer interaction. If you have experience in catering or knowledge of food trends, make sure to include this as it will strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Waitrose & Partners
✨Show Your Passion for Food
Make sure to express your enthusiasm for food and how it is ethically sourced. Share any personal experiences or knowledge about food trends that can demonstrate your genuine interest in the role.
✨Highlight Customer Interaction Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer-facing roles. Use specific examples to illustrate how you’ve built relationships with customers and enhanced their experience.
✨Demonstrate Teamwork Abilities
Talk about your ability to work as part of a team. Provide examples of how you've collaborated with colleagues in past roles, especially in fast-paced environments like hospitality or retail.
✨Understand Waitrose's Values
Familiarise yourself with Waitrose's food values, including animal welfare and sustainability. Being able to discuss these topics during your interview will show that you align with the company's ethos and are committed to their mission.