Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve customers at food counters, ensuring top-notch presentation and hygiene.
- Company: Join Waitrose, the UK's largest employee-owned business, committed to ethical sourcing and community.
- Benefits: Enjoy flexible working hours, competitive pay, and a supportive team environment.
- Why this job: Be part of a passionate team that values food ethics and customer relationships.
- Qualifications: Strong communication skills; customer service experience is a plus.
- Other info: Work 22.5 hours per week in various London locations, with opportunities for growth.
About The Role
As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Key Responsibilities
Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential Skills/experience You\’ll Need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable Skills/experience You May Have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
About The Partnership
We\’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We\’re not just employees, we\’re Partners, driven by our purpose to build a happier world. As we look to our future, there\’s never been a more exciting time to join us.
We\’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we\’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It\’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you\’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Hospitality, Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with Waitrose's food values and ethical sourcing practices. This knowledge will not only help you in conversations with customers but also demonstrate your genuine passion for the brand during the interview.
✨Tip Number 2
Showcase your enthusiasm for food trends by discussing recent culinary developments or popular recipes when interacting with potential employers. This can set you apart as someone who is engaged and knowledgeable in the field.
✨Tip Number 3
Prepare to discuss your previous customer service experiences, even if they are from different industries. Highlight how your skills in building relationships and providing excellent service can translate to the supermarket environment.
✨Tip Number 4
Be ready to demonstrate your flexibility and teamwork skills. Since the role involves supporting the wider shop team, sharing examples of how you've successfully collaborated with others in past roles can make a strong impression.
We think you need these skills to ace Hospitality, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required. Highlight your passion for food and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer-facing roles or hospitality. Emphasise any knowledge of food trends and your ability to build relationships with customers.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the Waitrose brand. Mention specific examples of how you've provided excellent customer service in the past.
Check Location Requirements: Ensure you can work at the specified locations mentioned in the job listing. Be clear about your availability in your application to avoid any issues later on.
How to prepare for a job interview at Waitrose & Partners
✨Show Your Passion for Food
Make sure to express your enthusiasm for food during the interview. Talk about your favourite dishes, any cooking experiences you have, and how you stay updated on food trends. This will demonstrate that you align with the company's ethos of passionate Partners serving food lovers.
✨Emphasise Customer Service Skills
Since this role involves building relationships with customers, highlight any previous experience in customer-facing roles. Share specific examples of how you've provided excellent service and resolved issues, showcasing your ability to earn trust and loyalty.
✨Understand Waitrose's Values
Familiarise yourself with Waitrose's food values, including ethical sourcing and animal welfare. Be prepared to discuss how these values resonate with you and how you can contribute to maintaining high standards at the food counter.
✨Be Ready to Discuss Flexibility
As the role requires working specific hours, be clear about your availability and willingness to adapt. Discuss any previous experiences where you’ve had to be flexible in your work schedule, which will show your commitment to supporting the team.