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- Tasks: Manage your own food counter, ensuring top-notch presentation and hygiene.
- Company: Join the UK's largest employee-owned business, Waitrose & Partners.
- Benefits: Enjoy a supportive work environment with flexible hours and great team spirit.
- Why this job: Share your passion for food while building relationships with customers.
- Qualifications: Strong communication skills and a love for food are essential.
- Other info: Be part of a team that values kindness, respect, and innovation.
The predicted salary is between 20000 - 30000 £ per year.
Overview
As a Partner on our service counters, you\’ll have the opportunity to demonstrate your knowledge and passion for food while contributing to an ethically sourced offering. You’ll bring Waitrose & Partners’ ethos to life by sharing enthusiasm and friendliness with customers, building lasting relationships, earning trust and loyalty, and helping maximise sales and profit.
Key Responsibilities
- Take responsibility for your own food counter, ensuring the highest presentation and hygiene standards at all times.
- Monitor stock levels, ensuring products customers love are available when needed.
- Handle open food with due diligence and follow health & safety protocols; contribute to reducing food wastage.
- Maintain knowledge of new products and understand Waitrose’s food values (e.g. animal welfare).
- Support the wider shop team with general shopkeeping tasks.
Essential skills/experience
- Communication skills to work effectively as part of a team and with customers.
Desirable skills/experience
- Experience in a customer-facing role.
- Experience in a catering / hospitality environment.
- Up-to-date knowledge and strong interest in food and drink trends.
- Flexible approach to support the whole branch.
About The Partnership
We’re the largest employee-owned business in the UK and home of John Lewis and Waitrose. We’re Partners, driven by our purpose to build a happier world. There’s never been a more exciting time to join us. We’re focused on being brilliant at retail, continually innovating, adapting and diversifying, and never knowingly undersold on price, quality, and service. As Partners, we share ownership and the rewards, working together through the good and challenging times, treating everyone with kindness and respect. We aim to create an environment where everyone belongs and can thrive.
Important notes
Some roles may involve pre-employment vetting (which may include DBS checks). If required, you’ll be informed and provided with information about vetting during recruitment. DBS checks will be carried out by a third-party registered body, and financial probity checks may also be required for some roles. Vacancies can close early if there is high applicant volume. We support a good work-life balance and flexible working where possible; discuss this with the hiring manager during your interview.
Employment details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industry: Retail
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Hospitality, Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality, Supermarket Assistant
✨Tip Number 1
Get to know the company! Before your interview, dive into Waitrose's values and ethos. Show us that you’re not just another candidate but someone who genuinely cares about food and customer service.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships with customers, we recommend rehearsing how you’d engage with them. Think about how you can share your passion for food in a friendly way.
✨Tip Number 3
Be ready to showcase your flexibility! We love candidates who can adapt to different tasks. Prepare examples of times you’ve stepped up or helped out in unexpected ways – it’ll show us you’re a team player.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the company right there, making it easier for you to prepare.
We think you need these skills to ace Hospitality, Supermarket Assistant
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let your love for food shine through! Mention any relevant experiences or interests that align with our ethos at Waitrose & Partners. We want to see your enthusiasm for the role and how you can contribute to our service counters.
Highlight Your Customer Service Skills: Since this role is all about building relationships with customers, make sure to showcase your communication skills. Share examples of how you've successfully interacted with customers in previous roles. We value friendliness and trust, so let us know how you embody these traits!
Be Detail-Oriented: Attention to detail is key in maintaining hygiene and presentation standards. In your application, mention any experiences where you’ve had to keep things organised and up to standard. We appreciate candidates who take pride in their work and understand the importance of these aspects.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team at Waitrose & Partners!
How to prepare for a job interview at Waitrose & Partners
✨Know Your Food
Brush up on your knowledge of food trends and Waitrose’s food values. Being able to discuss ethically sourced products and animal welfare during the interview will show your passion for the role and align with the company ethos.
✨Showcase Your Customer Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Highlight how you built relationships and earned trust, as this is key to maximising sales and creating a welcoming environment.
✨Demonstrate Team Spirit
Be ready to talk about your experience working in teams. Emphasise your flexible approach and willingness to support your colleagues, as collaboration is essential in a busy supermarket setting.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the role and the company. Inquire about their sustainability practices or how they handle food wastage, which will demonstrate your commitment to their values and mission.
