At a Glance
- Tasks: Serve customers at food counters, ensuring high standards and recommending delicious recipes.
- Company: Join the UK's largest employee-owned business, known for its commitment to quality and service.
- Benefits: Enjoy flexible working arrangements and a supportive, inclusive environment.
- Other info: Apply quickly as roles may close early due to high demand.
- Why this job: Be part of a passionate team that values food ethics and customer relationships.
- Qualifications: Strong communication skills; customer-facing experience is a plus.
About the role
As a Partner on our service counters, you'll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for customers to try. You'll actively be bringing our ethos - passionate Partners serving food lovers - to life. You'll use your enthusiasm and friendliness to build lasting relationships with your customers. You'll make all the difference to the impression they have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. All the while helping to maximise on sales and profit.
- You'll take responsibility for your own food counter ensuring the highest presentation and hygiene standards at all times.
- Staying on top of stock levels, ensuring the products our customers love are there when needed.
- Taking great care while working with open food and ensure all due diligence and health & safety protocols are followed. Helping to reduce food wastage.
- Maintaining your knowledge of new products and have a good understanding of Waitrose's food values (e.g. animal welfare).
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you\'ll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Experience of working in a catering / hospitality environment.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
About The Partnership
We\'re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We\'re not just employees, we\'re Partners, driven by our purpose to build a happier world. As we look to our future, there\'s never been a more exciting time to join us.
We\'re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we\'re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It\'s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you\'ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Hospitality, Supermarket Assistant in Marlborough employer: Waitrose & Partners
At Waitrose, we pride ourselves on being the UK's largest employee-owned business, where every Partner plays a vital role in creating a welcoming and inclusive environment. Our commitment to ethical sourcing and customer service not only enhances our brand reputation but also fosters personal growth and development opportunities for our employees. With a focus on work-life balance and a culture that celebrates individuality, joining our team as a Supermarket Assistant means being part of a passionate community dedicated to serving food lovers.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality, Supermarket Assistant in Marlborough
✨Tip Number 1
Familiarise yourself with Waitrose's food values and ethical sourcing practices. This knowledge will not only help you in conversations with customers but also demonstrate your genuine interest in the brand during interviews.
✨Tip Number 2
Engage with current employees or reach out to them on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Stay updated on food trends and popular products. Being able to discuss these topics confidently will show your enthusiasm for the role and your commitment to providing excellent customer service.
✨Tip Number 4
Prepare to showcase your communication skills by thinking of examples from past experiences where you've successfully interacted with customers or worked as part of a team. This will help you stand out during the interview process.
We think you need these skills to ace Hospitality, Supermarket Assistant in Marlborough
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and essential skills required for the Hospitality, Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Passion for Food:In your cover letter or personal statement, express your enthusiasm for food and customer service. Mention any relevant experiences that demonstrate your knowledge of food trends and your ability to engage with customers effectively.
Highlight Relevant Experience:If you have previous experience in customer-facing roles, catering, or hospitality, make sure to detail this in your CV. Use specific examples to illustrate how you've successfully managed customer interactions and contributed to a positive shopping experience.
Proofread Your Application:Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-structured and easy to read. A polished application reflects your attention to detail.
How to prepare for a job interview at Waitrose & Partners
✨Show Your Passion for Food
Make sure to express your enthusiasm for food and drink during the interview. Share any personal experiences or knowledge about ethically sourced products and trends in the food industry, as this aligns with the company's values.
✨Demonstrate Effective Communication Skills
Since the role involves interacting with customers and working as part of a team, practice clear and friendly communication. Be prepared to discuss how you've successfully engaged with customers in previous roles.
✨Highlight Your Attention to Detail
Discuss your ability to maintain high presentation and hygiene standards. You might want to provide examples of how you've managed stock levels or handled food safely in past positions.
✨Be Ready to Discuss Flexibility
The job requires a flexible approach, so be prepared to talk about your willingness to support various tasks within the shop. Mention any previous experiences where you adapted to changing needs or took on additional responsibilities.
