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- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join a passionate team at Waitrose, known for exceptional service.
- Benefits: Flexible working hours, competitive pay, and a supportive work environment.
- Other info: Opportunities for career growth and a friendly, welcoming team atmosphere.
- Why this job: Be the face of Waitrose, delivering great service and building customer relationships.
- Qualifications: Must be 18+, hold a valid driving licence, and have strong customer service skills.
The predicted salary is between 24000 - 28000 £ per year.
As one of our Customer Delivery Drivers, you'll be bringing the unique blend of quality Waitrose produce and Partner‑led service right to our customers' doors. Actively playing out our ethos – passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team. Due to its nature, you need to be 18‑years or older to work in this role.
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shop‑keeping tasks.
Essential skills/experience you’ll need
- Full valid B‑Category UK manual driving licence with no more than 6‑points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g., lifting of crates, moving cages).
- Comfortable working independently with the ability to be self‑motivated and adaptable.
- IT literate.
Desirable skills/experience you may have
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
It's important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant in Hitchin employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Hitchin
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and their values. This will help you connect with the brand and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat with us.
✨Tip Number 3
Be prepared for practical questions! As a Customer Delivery Driver, you'll need to demonstrate your driving skills and knowledge of safety checks. Brush up on your driving regulations and be ready to discuss how you ensure safety on the road.
✨Tip Number 4
Apply through our website! We recommend applying early as we sometimes close vacancies quickly. Plus, applying directly helps us keep track of your application and makes it easier for you to stay updated on your progress.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Hitchin
Some tips for your application 🫡
Show Your Passion for Customer Service: When you're writing your application, let your enthusiasm for customer service shine through. We want to see how you can bring that friendly, welcoming vibe to our customers, just like we do at Waitrose!
Highlight Relevant Experience: If you've got any previous driving or customer service experience, make sure to mention it! We love seeing how your skills can contribute to our team and help us deliver top-notch service.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table.
Apply Early Through Our Website: Don’t wait around! We sometimes close vacancies early if we get loads of applications. Head over to our website and get your application in as soon as you can to avoid missing out on this fantastic opportunity!
How to prepare for a job interview at Waitrose & Partners
✨Know Your Routes
Familiarise yourself with the delivery routes and any potential challenges you might face. Being able to discuss your approach to navigating these routes will show your preparedness and understanding of the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this will highlight your ability to be an ambassador for the Waitrose brand.
✨Demonstrate Time Management
Be ready to talk about how you manage your time effectively, especially when juggling deliveries and shop tasks. Share specific strategies or tools you use to stay organised and efficient.
✨Emphasise Teamwork and Adaptability
Since you'll be supporting the shop team, it's important to convey your ability to work well with others. Discuss experiences where you've adapted to changing situations or collaborated with a team to achieve a common goal.