At a Glance
- Tasks: Engage customers and maintain high standards in our Farm Shop & Cafe.
- Company: Join the largest employee-owned business in the UK, part of Waitrose & Partners.
- Benefits: Earn £12.40 per hour with flexible working options and a supportive environment.
- Why this job: Be part of a team that values kindness, respect, and personal growth.
- Qualifications: Excellent customer service skills and teamwork ability required.
- Other info: Enjoy a beautiful rural setting and opportunities for career development.
The predicted salary is between 12 - 16 £ per hour.
About the role
The Leckford Estate was purchased by John Spedan Lewis in 1928 as his private estate, converted into a limited company in 1929 and is now part of the John Lewis Partnership. In August 2001, the Leckford Estate became part of Waitrose & Partners, providing a real focus for it to produce food for the Partnership's food stores under the Leckford brand. Located in the heart of rural Hampshire, Leckford Estate is an area of outstanding beauty and only 25 minutes from the New Forest. Join us and you'll enjoy a remarkable and unrivalled working environment and setting.
As a Farm Shop Assistant, you'll be working at our stunning Farm Shop & Cafe located on our very own Waitrose Farm on Leckford Estate. You'll have the important job of ensuring every customer's visit is enjoyable and meets the high standards that the Waitrose brand is known for.
At a glance
- Salary: £12.40 per hour.
- Contract Type: Permanent
- Hours of Work: Full time work (39 hours per week) across seven days to include early starts, late finishes, evenings and weekends.
Key Responsibilities
- Engaging with our customers with brilliant customer service.
- Ensuring all stock is replenished and maintaining shop standards for a pleasant customer experience.
- Supporting in all areas of the Farm Shop including processing transactions in a timely manner.
- Minimising food wastage by demonstrating great care and due diligence when rotating stock.
- Complying with all food safety legislation, procedures and standards when working in the cafe.
- Supporting the running of events for our customers on occasion.
Essential skills/experience you'll need
- Excellent customer service skills.
- Ability to work as a team.
Desirable skills/experience you may have
- Level 2 Food Safety in Catering Certificate.
- Experience in food preparation in a retail environment.
About The Partnership
We're the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.
We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners, we all share the responsibility of ownership and its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
- Some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates).
- We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early.
- If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
- We want all of our Partners to have a good work-life balance and we support flexible working.
Farm Shop Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Farm Shop Assistant
✨Tip Number 1
Get to know the Leckford Estate and its values! When you walk into that interview, show us that you understand what makes our Farm Shop special. A little research goes a long way in making a great impression.
✨Tip Number 2
Practice your customer service skills! We want to see how you engage with customers, so think of examples from your past experiences where you’ve gone above and beyond. Bring those stories to life during your chat with us!
✨Tip Number 3
Be ready to showcase your teamwork abilities. We’re all about collaboration here at Waitrose, so share how you’ve worked well with others in previous roles. It’s all about showing us you can thrive in our environment!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at the Farm Shop & Cafe!
We think you need these skills to ace Farm Shop Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love engaging with customers. Share any experiences where you’ve gone the extra mile to ensure someone had a great time, as this is key for a Farm Shop Assistant.
Highlight Teamwork Skills: We’re all about working together at StudySmarter, so make sure to mention any times you've successfully collaborated with others. Whether it’s in a previous job or a group project, teamwork is essential for us!
Be Organised and Detail-Oriented: In your application, emphasise your ability to stay organised and manage tasks efficiently. We want to see that you can keep things running smoothly in our busy Farm Shop & Cafe, so share examples of how you’ve done this before.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Waitrose & Partners
✨Know the Brand
Before your interview, take some time to research the Leckford Estate and Waitrose. Understand their values, mission, and what makes them unique. This will help you align your answers with their brand ethos and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Farm Shop Assistant, excellent customer service is key. Prepare examples from your past experiences where you provided outstanding service or resolved customer issues. Be ready to discuss how you would engage with customers and ensure they have a pleasant experience.
✨Demonstrate Teamwork
Working as part of a team is essential for this role. Think of instances where you've successfully collaborated with others, whether in a work setting or during group projects. Highlight your ability to communicate effectively and support your colleagues to create a positive working environment.
✨Be Prepared for Food Safety Questions
Since food safety is crucial in this role, brush up on basic food safety practices and regulations. If you have a Level 2 Food Safety in Catering Certificate, mention it! Even if you don’t, showing that you understand the importance of food safety will impress your interviewers.