At a Glance
- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join a friendly team at Waitrose, known for quality and service.
- Benefits: Flexible working hours, competitive pay, and a supportive work environment.
- Other info: Opportunities for career growth and a focus on work-life balance.
- Why this job: Be a vital part of customer satisfaction while enjoying a dynamic role.
- Qualifications: Must be 18+, hold a valid driving licence, and have great customer service skills.
The predicted salary is between 22000 - 26000 £ per year.
As one of our Customer Delivery Drivers, you'll be bringing the unique blend of quality Waitrose produce and Partner‑led service right to our customers' doors. Actively playing out our ethos – passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team. Due to its nature, you need to be 18‑years or older to work in this role.
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you'll need
- Full valid B‑Category UK manual driving licence with no more than 6 points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g., lifting of crates, moving cages).
- Comfortable working independently with the ability to be self‑motivated and adaptable.
- IT literate.
Desirable skills/experience you may have
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Important points to note
- It's important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates).
- If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.
- Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.
- We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early.
- If you require a reasonable adjustment due to a disability which means you may need longer to complete your application, please contact us as soon as possible.
- We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter‑hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Supermarket Assistant – Delivery Driver in Exeter employer: Waitrose & Partners
At Waitrose, we pride ourselves on being an exceptional employer, offering a supportive and friendly work environment where our Partners can thrive. As a Supermarket Assistant – Delivery Driver, you'll enjoy flexible working arrangements, opportunities for personal growth, and the chance to be part of a team that values quality service and community engagement. With a commitment to work-life balance and a culture that encourages collaboration, you'll find meaningful and rewarding employment right here in your local area.
StudySmarter Expert Advice🤫
We think this is how you could land Supermarket Assistant – Delivery Driver in Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and their values. This will help you connect with the brand during your chat and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Show off your time management skills! Think about how you can demonstrate your ability to juggle tasks effectively, especially when it comes to loading your van and making deliveries. Being organised is key!
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so make sure you hit that apply button on our site. It’s the best way to get noticed and start your journey with us!
We think you need these skills to ace Supermarket Assistant – Delivery Driver in Exeter
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for customers in the past, as this role is all about delivering top-notch service right to their doors.
Be Clear About Your Driving Experience:Since a valid B-Category UK manual driving licence is essential, don’t forget to mention your driving experience. If you’ve driven chilled vehicles before, let us know! It’ll give you an edge in your application.
Time Management is Key:This role requires great time management skills, so be sure to include examples of how you've effectively managed your time in previous jobs or experiences. We love seeing candidates who can juggle tasks efficiently!
Apply Early Through Our Website:We sometimes close vacancies early due to high application volumes, so don’t wait around! Head over to our website and get your application in as soon as possible. We can’t wait to hear from you!
How to prepare for a job interview at Waitrose & Partners
✨Know Your Routes
Before the interview, familiarise yourself with common delivery routes and any potential challenges. This shows that you're proactive and understand the importance of efficient deliveries.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this role is all about building rapport and trust.
✨Demonstrate Time Management
Be ready to discuss how you manage your time effectively, especially when juggling deliveries and shop tasks. You might want to share specific strategies or tools you use to stay organised.
✨Highlight Your Driving Experience
If you have previous driving experience, especially with chilled vehicles, make sure to mention it. Discuss any relevant safety checks you’ve performed and how you ensure compliance on the road.