At a Glance
- Tasks: Serve delicious food, build customer relationships, and promote ethical sourcing.
- Company: Join the friendly team at Waitrose, known for quality and sustainability.
- Benefits: Flexible working hours, competitive pay, and a supportive work environment.
- Other info: Opportunities for career growth and a focus on work-life balance.
- Why this job: Make a real impact on customers' experiences while sharing your passion for food.
- Qualifications: Great communication skills and a love for food; experience is a plus!
The predicted salary is between 10 - 12 € per hour.
About The Role
As a Partner on our service counters, you'll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for customers to try. You'll actively be bringing our ethos – passionate Partners serving food lovers – to life. You'll use your enthusiasm and friendliness to build lasting relationships with your customers. You'll make all the difference to the impression they have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime, all the while helping to maximise on sales and profit.
Key Responsibilities
- You’ll take responsibility for your own food counter ensuring the highest presentation and hygiene standards at all times.
- Staying on top of stock levels, ensuring the products our customers love are there when needed.
- Taking great care while working with open food and ensure all due diligence and health & safety protocols are followed.
- Helping to reduce food wastage.
- Maintaining your knowledge of new products and have a good understanding of Waitrose's food values (e.g. animal welfare).
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential Skills/Experience You'll Need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable Skills/Experience You May Have
- Experience of working in a customer facing role is welcomed.
- Experience of working in a catering / hospitality environment.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Important points to note
It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Hospitality, Supermarket Assistant in Epsom employer: Waitrose & Partners
At Waitrose, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values passion for food and customer service. Our commitment to ethical sourcing and sustainability not only enhances your professional growth but also allows you to make a meaningful impact in the community. With flexible working options and opportunities for personal development, joining our team as a Supermarket Assistant means becoming part of a family dedicated to serving food lovers with enthusiasm and care.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality, Supermarket Assistant in Epsom
✨Tip Number 1
Get to know the company! Before your interview, dive into Waitrose's values and ethos. Show us that you’re not just another candidate but someone who genuinely cares about ethical sourcing and customer service.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships with customers, think of some examples where you've gone above and beyond for someone. We want to see your enthusiasm shine through!
✨Tip Number 3
Be ready to chat about food! Brush up on current food trends and be prepared to share your favourite recipes or dishes. This will show us that you’re passionate about what you’ll be selling.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of us. Plus, it shows you’re proactive and keen to join the team. Don’t wait too long; we might close the vacancy early!
We think you need these skills to ace Hospitality, Supermarket Assistant in Epsom
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food shine through! Share any experiences or knowledge you have about ethically sourced ingredients and food trends. This will show us that you're not just looking for a job, but that you genuinely care about what we do.
Highlight Your Customer Service Skills:Make sure to mention any previous roles where you've interacted with customers. We want to see how you've built relationships and earned trust in the past. Use specific examples to illustrate your communication skills and friendly approach!
Be Detail-Oriented:Since you'll be responsible for maintaining hygiene and presentation standards, it's important to convey your attention to detail. Talk about any relevant experiences where you've had to follow strict protocols or manage stock levels effectively.
Apply Early and Through Our Website:We sometimes close vacancies early due to high application volumes, so don’t wait! Apply as soon as you can through our website. This way, you’ll ensure your application is considered and you won’t miss out on this fantastic opportunity.
How to prepare for a job interview at Waitrose & Partners
✨Know Your Food
Brush up on your knowledge of food sourcing and trends. Be ready to discuss your favourite recipes and how you can recommend them to customers. Showing genuine enthusiasm for food will resonate well with the interviewers.
✨Showcase Your Communication Skills
Since this role involves building relationships with customers, practice your communication skills. Think of examples where you've successfully interacted with customers or worked as part of a team. This will demonstrate your ability to connect with people.
✨Understand the Brand Values
Familiarise yourself with Waitrose's ethos, especially around ethical sourcing and animal welfare. Being able to articulate these values during your interview will show that you align with the company's mission and are genuinely interested in their products.
✨Prepare for Practical Scenarios
Think about how you would handle situations like stock shortages or maintaining hygiene standards. Prepare some examples from past experiences where you’ve successfully managed similar challenges. This will highlight your problem-solving skills and readiness for the role.
