At a Glance
- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join a friendly team at Waitrose, known for excellent customer service.
- Benefits: Flexible working hours, competitive pay, and a supportive work environment.
- Other info: Opportunities for career growth and a focus on work-life balance.
- Why this job: Be a vital part of our community, delivering fresh food and great service.
- Qualifications: Must be 18+, hold a valid driving licence, and have strong customer service skills.
The predicted salary is between 20000 - 25000 £ per year.
About the role
As one of our Customer Delivery Drivers, you'll be bringing the unique blend of quality Waitrose produce and Partner‑led service right to our customers' doors. Actively playing out our ethos – passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team. Due to its nature, you need to be 18‑years or older to work in this role.
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you'll need
- Full valid B‑Category UK manual driving licence with no more than 6 points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g., lifting of crates, moving cages).
- Comfortable working independently with the ability to be self‑motivated and adaptable.
- IT literate.
Desirable skills/experience you may have
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Important points to note
- It's important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates).
- If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.
- Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.
- We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early.
- If you require a reasonable adjustment due to a disability which means you may need longer to complete your application, please contact us as soon as possible.
- We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter‑hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Supermarket Assistant – Delivery Driver in Devon employer: Waitrose & Partners
At Waitrose, we pride ourselves on being an exceptional employer, offering a supportive and friendly work culture that values our Partners. As a Supermarket Assistant – Delivery Driver, you'll enjoy flexible working arrangements, opportunities for personal growth, and the chance to be part of a team that is passionate about delivering quality service to our customers. With a commitment to work-life balance and a focus on employee well-being, Waitrose stands out as a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Supermarket Assistant – Delivery Driver in Devon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and their values. This will help you connect with the brand and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Show off your time management skills! Think about how you can demonstrate your ability to manage delivery routes efficiently. Maybe even prepare a few scenarios where you had to juggle multiple tasks successfully.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Waitrose family right from the start!
We think you need these skills to ace Supermarket Assistant – Delivery Driver in Devon
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond for customers in the past, as this role is all about delivering top-notch service!
Be Clear About Your Driving Experience:Since a valid B-Category UK manual driving licence is essential, don’t forget to mention your driving experience. If you've driven chilled vehicles before, let us know! It’s all about showing us you’re the right fit for the road.
Time Management is Key:This role requires great time management skills, so be sure to include examples of how you've effectively managed your time in previous jobs or experiences. We love to see candidates who can juggle tasks efficiently!
Apply Early Through Our Website:We sometimes close vacancies early if we get a lot of applications, so don’t wait around! Head over to our website and submit your application as soon as you can. We can’t wait to hear from you!
How to prepare for a job interview at Waitrose & Partners
✨Know Your Routes
Before the interview, familiarise yourself with common delivery routes and any potential challenges. This shows that you're proactive and understand the importance of time management in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you built rapport with customers or resolved issues effectively, as this is key for a delivery driver.
✨Demonstrate Your Driving Knowledge
Be ready to discuss your driving experience, especially with manual vehicles. Highlight your understanding of vehicle safety checks and road compliance, as these are crucial for the role.
✨Emphasise Teamwork and Adaptability
Since you'll be supporting the shop team as well, share experiences where you've worked well in a team or adapted to changing situations. This will show that you're not just a lone wolf but a team player too!
