At a Glance
- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join a passionate team at Waitrose, known for exceptional service.
- Benefits: Flexible working hours, competitive pay, and a supportive work environment.
- Other info: Opportunities for career growth and a friendly, welcoming team atmosphere.
- Why this job: Be the face of Waitrose, delivering great service and building customer relationships.
- Qualifications: Must be 18+, hold a valid driving licence, and have strong customer service skills.
The predicted salary is between 22000 - 26000 € per year.
About the Role
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner‑led service right to our customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers. When you’re not out on the road, you’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team. Due to its nature, you need to be 18‑years or older to work in this role.
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential Skills / Experience You’ll Need
- Full valid B‑Category UK manual driving licence with no more than 6 points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role, e.g., lifting crates, moving cages.
- Comfortable working independently with the ability to be self‑motivated and adaptable.
- IT literate.
Desirable Skills / Experience You May Have
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Important Points to Note
It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant in Devon employer: Waitrose & Partners
At Waitrose, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture where our Partners are valued and encouraged to grow. As a Customer Delivery Driver, you'll enjoy flexible working arrangements, competitive pay, and the opportunity to engage with customers while delivering quality products right to their doors. With a focus on employee development and a commitment to work-life balance, Waitrose is the perfect place for those seeking meaningful and rewarding employment in a friendly team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Devon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and their values. This will help you connect with the brand and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Show off your time management skills! Think about how you can demonstrate your ability to manage delivery routes efficiently. Maybe even prepare a few scenarios where you had to juggle multiple tasks successfully.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Waitrose family right from the start!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Devon
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for customers in the past, as this role is all about delivering top-notch service!
Be Clear About Your Driving Experience:Since a valid B-Category UK manual driving licence is essential, don’t forget to mention your driving experience. If you’ve driven chilled vehicles before, let us know! It’ll give you an edge in your application.
Time Management is Key:This role requires great time management skills, so be sure to include examples of how you’ve effectively managed your time in previous jobs. We love seeing candidates who can juggle multiple tasks efficiently!
Apply Early Through Our Website:We sometimes close vacancies early due to high application volumes, so don’t wait around! Head over to our website and get your application in as soon as possible. We can’t wait to hear from you!
How to prepare for a job interview at Waitrose & Partners
✨Know Your Routes
Before the interview, familiarise yourself with common delivery routes and any potential challenges. This shows that you’re proactive and understand the importance of efficient deliveries.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve gone above and beyond to help someone, as this role is all about building rapport with customers.
✨Demonstrate Time Management Abilities
Be ready to discuss how you manage your time effectively, especially when juggling multiple deliveries or tasks. You might want to share specific strategies you use to stay organised and meet deadlines.
✨Emphasise Adaptability and Teamwork
Since you'll be supporting the shop team as well, highlight your ability to work independently and as part of a team. Share experiences where you’ve adapted to changing situations or helped colleagues out.
