About the role We are looking for a talented Customer Experience Designer to join our team here at Waitrose. In this role, you will design and deliver practical, end-to-end experience improvements that resolve customer pain points and foster consistency across the brand. Partnering with stakeholders across the business, you will develop innovative solutions and collaborate with Customer Experience Design Managers to craft key customer journeys and concepts within our defined experience strategy. This role is known internally as Experience Designer. Expected salary - Salary up to £58,000 depending on experience. Contract type - This position is a Permanent contract. Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The team are required to be in the office 3 days a week, with core days being Tuesday and Wednesday. The other day may be instore or with an agency. Location - Bracknell Head Office Interviews - to be held in Bracknell on 29th
Customer Experience Designer employer: Waitrose & Partners
Waitrose & Partners in Harlow is an excellent employer, offering a vibrant work culture that prioritises customer satisfaction and teamwork. Employees benefit from comprehensive training, opportunities for career advancement, and a commitment to work-life balance, making it a rewarding place to grow your career in the retail sector.
