Customer Delivery Driver, Supermarket Assistant- Christmas
Customer Delivery Driver, Supermarket Assistant- Christmas

Customer Delivery Driver, Supermarket Assistant- Christmas

Thame Full-Time No home office possible
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At a Glance

  • Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
  • Company: Join the largest employee-owned business in the UK, known for its quality and service.
  • Benefits: Flexible working hours, supportive environment, and a chance to be part of a passionate team.
  • Other info: Exciting opportunity to grow within a dynamic and inclusive workplace.
  • Why this job: Make a real difference by delivering great service and building customer relationships.
  • Qualifications: Must be 18+, hold a valid driving licence, and have excellent customer service skills.

About the role

As one of our Customer Delivery Drivers, you\’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers\’ doors. Actively playing out our ethos – passionate Partners serving food lovers. When you\’re not out on the road, you\’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team. Due to its nature, you need to be 18-years or older to work in this role.

Key Responsibilities

  • Checking your delivery routes for the day.
  • Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
  • Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
  • Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
  • Helping customers with their shopping and building a rapport with them based on trust and service.
  • Supporting the wider shop team when required with general shopkeeping tasks.

Essential skills/experience you\’ll need

  • Full valid B-Category UK manual driving licence with no more than 6-points.
  • Great customer service skills.
  • Time management skills.
  • Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
  • Comfortable working independently with the ability to be self motivated and adaptable.
  • IT literate.

Desirable skills/experience you may have

  • Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.

About The Partnership

We\\\’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We\\\’re not just employees, we\\\’re Partners, driven by our purpose to build a happier world. As we look to our future, there\\\’s never been a more exciting time to join us.

We\\\’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we\\\’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It\\\’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you\\\’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

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Customer Delivery Driver, Supermarket Assistant- Christmas employer: Waitrose & Partners

At Waitrose, we pride ourselves on being the largest employee-owned business in the UK, where every Partner plays a vital role in delivering exceptional service and quality products to our customers. Our inclusive work culture fosters personal growth and collaboration, ensuring that all employees feel valued and empowered to thrive. With flexible working options and a commitment to work-life balance, joining our team as a Customer Delivery Driver means becoming part of a supportive family dedicated to making a positive impact in the community.
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Contact Detail:

Waitrose & Partners Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Delivery Driver, Supermarket Assistant- Christmas

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Waitrose and their values. This will help you connect with the brand and show that you're genuinely interested in being a part of their team.

✨Tip Number 2

Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!

✨Tip Number 3

Be prepared for practical questions! As a delivery driver, you might be asked how you'd handle certain situations on the road or with customers. Think through scenarios and how you'd tackle them effectively.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Waitrose family. Don’t wait too long, though – roles can close quickly!

We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant- Christmas

Customer Service Skills
Time Management Skills
Physical Fitness
Self-Motivation
Adaptability
IT Literacy
Driving Skills
Road Safety Compliance
Teamwork
Communication Skills
Stock Replenishment
Housekeeping

Some tips for your application 🫡

Show Your Passion for Customer Service: When you're writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to make someone's day better. We want to see that you're all about great service!

Highlight Your Driving Skills: Make sure to mention your valid B-Category UK driving licence and any relevant driving experience. If you've handled chilled vehicles before, give us the details! We need to know you're ready to hit the road safely.

Be Yourself: We value authenticity, so don’t be afraid to show your personality in your application. Tell us what makes you unique and how you can contribute to our friendly team. We want to know the real you!

Apply Early!: Don’t wait around! Apply through our website as soon as you can. We often close vacancies early if we get a lot of applications, so get your application in to avoid missing out on this exciting opportunity!

How to prepare for a job interview at Waitrose & Partners

✨Know Your Routes

Before the interview, familiarise yourself with common delivery routes and any local landmarks. This shows that you’re proactive and understand the importance of efficient deliveries, which is key for a Customer Delivery Driver.

✨Showcase Your Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this aligns perfectly with the ethos of being a passionate Partner serving food lovers.

✨Demonstrate Time Management

Be ready to discuss how you manage your time effectively, especially when juggling multiple deliveries or tasks. You might want to share specific strategies you use to stay organised and ensure timely deliveries.

✨Emphasise Teamwork and Adaptability

Since you'll be supporting the shop team as well, highlight your ability to work well in a team and adapt to changing situations. Share experiences where you’ve collaborated with others to achieve a common goal, showing that you can thrive in a dynamic environment.

Customer Delivery Driver, Supermarket Assistant- Christmas
Waitrose & Partners
Location: Thame
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