At a Glance
- Tasks: Deliver quality Waitrose produce and assist in shop tasks.
- Company: Join the UK's largest employee-owned business, John Lewis Partnership.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Other info: Roles may require pre-employment vetting; apply early as vacancies close quickly.
- Why this job: Be part of a passionate team making a difference in customers' lives.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers. When you\'re not out on the road, you\'ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.
Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you\'ll need
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g., lifting of crates, moving cages).
- Comfortable working independently with the ability to be self-motivated and adaptable.
- IT literate.
Desirable skills/experience you may have
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Varied hours of full-time work, fully flexible. Weekends included. Shifts of up to 10.25 hours. Must be available from 05:30 - 22:30.
The partnership
We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re focused on being brilliant at retail. We continue to innovate, adapt, and diversify. Never Knowingly Undersold on price, quality, and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners, we share ownership and its rewards. We use our voices to contribute to our success, working together through good and challenging times, treating everyone with kindness and respect.
We own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and thrive. Growing ourselves individually and collectively.
As Partners, we make all the difference. And, we all own it.
Important points to note
- Some roles are subject to pre-employment vetting, which may include DBS checks. If required, you’ll be informed and provided with information about vetting during recruitment. Please complete any vetting documents promptly to avoid delays. DBS checks will be carried out by a third-party registered body, and financial probity checks may also be required.
- We recommend applying promptly as vacancies can close early if many applications are received.
- We support flexible working arrangements to promote work-life balance, including flexible or compressed hours, job sharing, or shorter contracts. Discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant in York employer: Waitrose & Partners
At John Lewis Partnership, we pride ourselves on being the largest employee-owned business in the UK, where every Partner plays a vital role in delivering exceptional service and quality products to our customers. Our inclusive work culture fosters personal growth and collaboration, ensuring that all employees feel valued and empowered to contribute to our shared success. With flexible working arrangements and a commitment to innovation, joining us as a Customer Delivery Driver means becoming part of a team that truly cares about making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in York
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their ethos during any discussions or interviews.
✨Tip Number 2
Brush up on your driving skills and ensure you know the local area well. Being able to navigate efficiently and safely will not only impress but also show that you're proactive about the role's requirements.
✨Tip Number 3
Prepare to discuss your previous customer service experiences. Think of specific examples where you've gone above and beyond for customers, as this will highlight your suitability for a role focused on delivering excellent service.
✨Tip Number 4
Be ready to showcase your time management skills. Since the role involves managing delivery schedules and supporting shop tasks, having examples of how you've effectively managed your time in past roles will be beneficial.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in York
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and essential skills required for the Customer Delivery Driver position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and driving roles. Highlight any previous experience with chilled vehicles or similar tasks that demonstrate your suitability for the role.
Write a Compelling Cover Letter:In your cover letter, express your passion for customer service and your understanding of the Waitrose brand. Mention specific examples of how you have provided excellent service in past roles and how you can contribute to the team.
Proofread Your Application:Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Waitrose & Partners
✨Know the Company Values
Familiarise yourself with the ethos of Waitrose and John Lewis Partnership. Understand their commitment to quality and customer service, as this will help you align your answers with their values during the interview.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you built rapport with customers and handled any challenges, as this role heavily relies on strong interpersonal skills.
✨Showcase Your Driving Experience
If you have previous driving experience, especially with chilled vehicles, be sure to mention it. Discuss your familiarity with vehicle safety checks and road compliance, as these are crucial for the role of a Customer Delivery Driver.
✨Be Ready for Physical Requirements
Since the job involves physical tasks like lifting crates, be prepared to discuss how you manage physical demands. You might want to share any relevant experiences that demonstrate your ability to handle such responsibilities effectively.
