At a Glance
- Tasks: Deliver quality Waitrose produce and assist in shop tasks.
- Company: Join the UK's largest employee-owned business, John Lewis Partnership.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Other info: Roles may require pre-employment vetting; apply early as vacancies close quickly.
- Why this job: Be part of a passionate team making a difference in customers' lives.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
Customer Delivery Driver, Supermarket Assistant
Apply for the Customer Delivery Driver, Supermarket Assistant role at Waitrose & Partners.
Base pay range: About The Role
As one of our Customer Delivery Drivers, you’ll bring the unique blend of quality Waitrose produce and partner‑led service right to customers’ doors. When you’re not out on the road, you’ll be back at the shop supporting the team with tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop.
Requirements: Must be 18 years or older.
Key Responsibilities
- Check your delivery routes for the day.
- Load and prepare your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Perform all appropriate vehicle safety checks and maintain full road compliance, health and safety.
- Represent the Waitrose brand on the road with excellent customer service as your number one priority.
- Help customers with their shopping and build a rapport with them based on trust and service.
- Support the wider shop team with general shop‑keeping tasks when required.
Essential skills / experience
- Full valid B‑Category UK manual driving licence with no more than 6 points.
- Great customer service skills.
- Time‑management skills.
- Ability to lift crates, move cages and cope with the physical requirements of the role.
- Comfortable working independently, self‑motivated and adaptable.
- IT literate.
Desirable skills / experience
- Previous experience in a driving role and knowledge of chilled vehicles.
About the Partnership
We’re the largest employee‑owned business in the UK and home of our cherished brands, John Lewis and Waitrose. Join us as we continue to innovate, adapt and diversify, building a happier world as Partners.
Important points to note
Some roles are subject to pre‑employment vetting, which may include DBS checks. If required, you’ll be informed during the recruitment process.
We occasionally close vacancies early if we receive a high volume of applications, so we recommend you apply early.
We support flexible working, including flexible or compressed hours, job sharing or shorter hour contracts, where possible.
Seniority level
Entry level
Employment type
Full‑time
Job function
Management and Manufacturing
Industries
Retail
Location
Severn Beach, England, United Kingdom
Customer Delivery Driver, Supermarket Assistant in Cardiff employer: Waitrose & Partners
At John Lewis Partnership, we pride ourselves on being the largest employee-owned business in the UK, where every Partner plays a vital role in delivering exceptional service and quality products to our customers. Our inclusive work culture fosters personal growth and collaboration, ensuring that all voices are heard and valued. With flexible working arrangements and a commitment to innovation, joining us as a Customer Delivery Driver means becoming part of a team that truly cares about making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Cardiff
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their ethos during any discussions or interviews.
✨Tip Number 2
Brush up on your driving skills and ensure your B-Category UK manual driving licence is in good standing. Being confident behind the wheel will not only help you in the role but also show your potential employer that you take safety and compliance seriously.
✨Tip Number 3
Practice your customer service skills by engaging with people in various settings. Whether it's through part-time work or volunteering, showcasing your ability to build rapport and provide excellent service will set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your time management skills and how you handle physical tasks. Think of examples from past experiences where you've successfully managed your time or tackled physically demanding jobs, as this will demonstrate your suitability for the role.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Cardiff
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and essential skills required for the Customer Delivery Driver position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and driving roles. Highlight any specific achievements or skills that demonstrate your suitability for the role.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of the Waitrose brand and how you embody their values of quality service and teamwork.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Waitrose & Partners
✨Know the Company Values
Familiarise yourself with the ethos of John Lewis Partnership and Waitrose. Understand their commitment to quality service and how they value their Partners. This will help you align your answers with their core values during the interview.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences that showcase your customer service skills. Highlight situations where you went above and beyond for a customer, as this role prioritises great service and building rapport.
✨Showcase Your Driving Experience
Be ready to discuss your driving experience, especially if you have worked in a similar role before. Mention your familiarity with vehicle safety checks and any experience with chilled vehicles, as this could set you apart from other candidates.
✨Ask About Team Dynamics
Since teamwork is essential in this role, prepare questions about how the team operates and supports each other. This shows your interest in being a collaborative Partner and helps you gauge if the environment is a good fit for you.
