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- Tasks: Deliver quality Waitrose products and support shop tasks with a friendly team.
- Company: Join the UK's largest employee-owned business, dedicated to quality and service.
- Benefits: Enjoy flexible working hours and a supportive work-life balance.
- Why this job: Be part of a passionate team making a difference in customers' lives.
- Qualifications: Must be 18+, hold a valid driving licence, and have great customer service skills.
- Other info: Apply quickly as roles may close early due to high demand.
The predicted salary is between 24000 - 36000 £ per year.
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team. Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you’ll need
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self-motivated and adaptable.
- IT literate.
Desirable skills/experience you may have
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you align your approach during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Brush up on your driving skills and ensure your knowledge of vehicle safety checks is solid. Being able to confidently discuss your driving experience and how you maintain vehicle compliance can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples from past experiences where you've gone above and beyond for customers, as this role heavily emphasises building rapport and providing excellent service.
✨Tip Number 4
Be ready to discuss your time management abilities. Since you'll be juggling deliveries and shop tasks, having specific examples of how you've effectively managed your time in previous roles will demonstrate your capability to handle the demands of this position.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and driving roles. Emphasise skills like time management and adaptability, which are crucial for this position.
Craft a Strong Cover Letter: In your cover letter, express your passion for customer service and your understanding of the Waitrose brand. Mention any previous experience that aligns with the responsibilities of a Customer Delivery Driver.
Highlight Relevant Skills: Clearly outline your full valid B-Category UK manual driving licence and any previous driving experience. Also, mention your ability to handle physical tasks, as this role requires lifting and moving items.
Show Enthusiasm for the Role: Convey your excitement about joining Waitrose & Partners in your application. Discuss how you align with their ethos of being passionate partners serving food lovers, and how you can contribute to their team.
How to prepare for a job interview at Waitrose & Partners
✨Know the Company Values
Before your interview, take some time to understand Waitrose's ethos and values. They pride themselves on quality service and being passionate about food. Show that you align with these values and can embody them as a Customer Delivery Driver.
✨Demonstrate Customer Service Skills
As a Customer Delivery Driver, excellent customer service is key. Prepare examples from your past experiences where you provided outstanding service or resolved customer issues. This will highlight your ability to build rapport and trust with customers.
✨Showcase Your Driving Experience
Make sure to discuss your driving experience, especially if you have worked with chilled vehicles before. Highlight your valid B-Category UK manual driving licence and any relevant safety checks you are familiar with, as this is crucial for the role.
✨Be Ready for Physical Requirements
The role involves physical tasks like lifting crates and moving cages. Be prepared to discuss how you manage these physical demands and demonstrate your ability to stay motivated and adaptable in a busy environment.
