At a Glance
- Tasks: Deliver quality Waitrose produce and support shop tasks in a friendly team.
- Company: Join the UK's largest employee-owned business, dedicated to quality and service.
- Benefits: Enjoy flexible working hours and a supportive work-life balance.
- Why this job: Be part of a passionate team making a difference in customers' lives.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
- Other info: Apply quickly as roles may close early due to high demand.
The predicted salary is between 24000 - 30000 £ per year.
As one of our Customer Delivery Drivers, you'll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers' doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team.
Due to its nature, you need to be 18-years or older to work in this role.
Key ResponsibilitiesYou'll typically start your day in store and you'll be responsible for:
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self-motivated and adaptable.
- IT literate.
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their ethos during any discussions.
✨Tip Number 2
Highlight your driving experience and knowledge of vehicle safety checks. Being able to discuss your familiarity with these aspects will show that you're prepared for the practical demands of the role.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples from previous roles where you've gone above and beyond for customers, as this will resonate well with the expectations of a Customer Delivery Driver.
✨Tip Number 4
Be ready to discuss your time management abilities. Since the role involves managing delivery schedules, sharing how you effectively prioritise tasks can set you apart from other candidates.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Customer Delivery Driver position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous driving roles or customer service experience you have. Mention specific examples that demonstrate your ability to manage time effectively and provide excellent service.
Showcase Your Skills: Make sure to include your full valid B-Category UK manual driving licence in your application. Also, mention your IT literacy and any physical capabilities relevant to the role, such as lifting crates or moving cages.
Personalise Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for working with Waitrose. Share why you want to be part of their team and how you can contribute to their ethos of quality service.
How to prepare for a job interview at Waitrose & Partners
✨Know the Company Values
Familiarise yourself with Waitrose's ethos and values. Understanding their commitment to quality and customer service will help you demonstrate how you align with their mission during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you built rapport with customers, as this is crucial for a role that involves direct interaction with them.
✨Demonstrate Time Management Abilities
Be ready to discuss how you manage your time effectively, especially when juggling multiple deliveries and tasks. Providing specific examples of how you've handled busy periods can set you apart.
✨Ask About Team Dynamics
Since teamwork is essential in this role, prepare questions about how the team collaborates and supports each other. This shows your interest in being a part of a cohesive unit and your willingness to contribute.