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For Companies At a Glance
- Tasks: Deliver quality Waitrose produce and support shop tasks with a friendly team.
- Company: Join the UK's largest employee-owned business, dedicated to quality and service.
- Benefits: Enjoy flexible working hours and a supportive work-life balance.
- Why this job: Be part of a passionate team making a difference in customers' lives.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
- Other info: Apply early as vacancies may close quickly due to high demand.
About the role
As one of our Customer Delivery Drivers, you'll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers' doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team. Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you'll need
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self-motivated and adaptable.
- IT literate.
Desirable skills/experience you may have
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Important points to note: It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their ethos during any discussions.
✨Tip Number 2
Brush up on your driving skills and ensure your knowledge of road safety regulations is current. Being able to confidently discuss your driving experience and how you maintain vehicle compliance can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples from past experiences where you've gone above and beyond for customers, as this role heavily relies on building rapport and trust with them.
✨Tip Number 4
Be ready to discuss your time management abilities. Since you'll be juggling deliveries and shop tasks, having specific examples of how you've effectively managed your time in previous roles will demonstrate your suitability for the position.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Customer Delivery Driver position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous driving roles or customer service experience you have. Mention specific examples that demonstrate your ability to manage time effectively and provide excellent service.
Showcase Your Skills: Make sure to mention your full valid B-Category UK manual driving licence and any relevant IT skills. If you have experience with chilled vehicles, be sure to include that as well, as it is a desirable skill for this role.
Be Personable: Since the role involves building rapport with customers, convey your friendly and approachable nature in your application. Use a warm tone in your cover letter to reflect the ethos of Waitrose and your commitment to great customer service.
How to prepare for a job interview at Waitrose & Partners
✨Know the Company Values
Familiarise yourself with Waitrose's ethos and values. Understanding their commitment to quality and customer service will help you demonstrate how you align with their mission during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to build rapport with customers, as this is crucial for a role that involves direct interaction with them.
✨Demonstrate Time Management Abilities
Be ready to discuss how you manage your time effectively, especially when juggling deliveries and shop tasks. Providing specific examples of how you've handled busy periods can set you apart.
✨Prepare for Practical Questions
Expect questions about vehicle safety checks and handling physical tasks like lifting crates. Brush up on relevant knowledge and be prepared to discuss how you would ensure compliance and safety on the job.
