At a Glance
- Tasks: Deliver quality Waitrose produce and assist in-store tasks.
- Company: Join the UK's largest employee-owned business, John Lewis Partnership.
- Benefits: Enjoy flexible working hours and a supportive work environment.
- Other info: Part-time role with opportunities for growth and development.
- Why this job: Be part of a passionate team making a difference in customers' lives.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
As one of our Customer Delivery Drivers, you’ll bring the unique blend of quality Waitrose produce and Partner-led service directly to our customers’ doors. You will actively demonstrate our ethos—passionate Partners serving food lovers. When not on the road, you'll support the shop team with daily tasks like stock replenishment and housekeeping, contributing to the shop's efficient and friendly environment.
Key Responsibilities
- Start your day in store, checking your delivery routes.
- Load and prepare your van for deliveries, ensuring all orders are organized for efficient delivery.
- Complete vehicle safety checks, maintaining compliance with road safety and health and safety standards.
- Represent the Waitrose brand positively while on the road, prioritizing excellent customer service.
- Assist customers with shopping and build rapport based on trust and service.
- Support the shop team with general shopkeeping tasks when needed.
Essential Skills and Experience
- Full valid B-Category UK manual driving licence with no more than 6 points.
- Excellent customer service skills.
- Good time management skills.
- Ability to handle physical tasks (e.g., lifting crates, moving cages).
- Self-motivated, adaptable, and able to work independently.
- IT literacy.
Desirable Skills and Experience
- Previous driving experience and knowledge of chilled vehicles are advantageous.
Hours: Part-time, 22.5 hours per week over 3 days, including early mornings, evenings, weekends, between 06:00 - 22:00.
The Partnership: We’re the UK’s largest employee-owned business, home to John Lewis and Waitrose. We’re committed to building a happier world, focusing on retail excellence, innovation, and diversity. As Partners, we share ownership, contribute to our success, and foster a respectful, inclusive environment where everyone can thrive. We believe in making a difference together, embracing our differences, and growing both individually and collectively.
Important points to note:
- Some roles require pre-employment vetting, including DBS checks. Candidates will be informed and encouraged to complete necessary documentation promptly.
- Vacancies may close early if high application volume is received.
- We support flexible working arrangements to promote work-life balance; discuss options with the hiring manager during your interview.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Keynsham
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their ethos during any interviews or discussions.
✨Tip Number 2
Brush up on your driving skills and ensure your knowledge of road safety regulations is up to date. Being able to confidently discuss your driving experience and safety practices can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples from previous roles where you went above and beyond for a customer, as this will highlight your ability to build rapport and trust with customers.
✨Tip Number 4
Be ready to discuss your time management skills. Since the role involves managing delivery schedules and supporting shop tasks, having specific examples of how you've effectively managed your time in past jobs will be beneficial.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Keynsham
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Customer Delivery Driver position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and driving. Highlight any previous roles that demonstrate your ability to manage time effectively and handle physical tasks.
Write a Compelling Cover Letter:In your cover letter, express your passion for delivering excellent customer service and your enthusiasm for working with Waitrose. Mention specific examples of how you have demonstrated these qualities in past roles.
Double-Check Your Application:Before submitting your application, review all documents for accuracy and completeness. Ensure that your driving licence details are correct and that you meet the age requirement of 18 years or older.
How to prepare for a job interview at Waitrose & Partners
✨Know the Company Values
Before your interview, take some time to understand the ethos of Waitrose and John Lewis Partnership. They pride themselves on quality service and a commitment to their customers. Be ready to discuss how you can embody these values in your role as a Customer Delivery Driver.
✨Demonstrate Your Customer Service Skills
As a Customer Delivery Driver, excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for a customer. This will show that you understand the importance of building rapport and trust with customers.
✨Highlight Your Driving Experience
Make sure to mention any relevant driving experience you have, especially if you've worked with chilled vehicles before. Discuss your familiarity with road safety and vehicle checks, as this will demonstrate your readiness for the responsibilities of the role.
✨Be Ready for Physical Tasks
This role involves physical tasks like lifting crates and moving cages. Be prepared to discuss your ability to handle such tasks and provide examples of how you've managed similar responsibilities in previous jobs. This will reassure the interviewer of your capability to meet the job's demands.
