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- Tasks: Deliver quality Waitrose products to customers and assist in-store with daily tasks.
- Company: Join Waitrose & Partners, the UK's largest employee-owned business focused on quality and service.
- Benefits: Enjoy flexible working hours, a supportive team environment, and opportunities for personal growth.
- Why this job: Be part of a passionate team that values kindness, respect, and community impact.
- Qualifications: Must be 18+, hold a valid UK driving licence, and possess great customer service skills.
- Other info: Apply quickly as roles may close early due to high demand.
The predicted salary is between 24000 - 36000 £ per year.
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team. Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you’ll need
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self-motivated and adaptable.
- IT literate.
Desirable skills/experience you may have
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their ethos during any discussions or interviews.
✨Tip Number 2
Brush up on your driving skills and ensure your B-Category UK manual driving licence is in good standing. Being confident behind the wheel and knowing the local area can set you apart from other candidates.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've successfully interacted with customers in previous roles. This will highlight your ability to build rapport and provide excellent service, which is crucial for this position.
✨Tip Number 4
Be ready to discuss your time management and organisational skills. As a delivery driver, you'll need to efficiently plan your routes and manage your time effectively, so having specific examples to share will be beneficial.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Highlight Relevant Experience: When writing your application, make sure to emphasise any previous driving experience or customer service roles. Mention specific examples where you demonstrated great customer service skills or managed time effectively.
Tailor Your CV: Customise your CV to reflect the key responsibilities and essential skills mentioned in the job description. For instance, if you have experience with stock replenishment or working independently, be sure to include that.
Craft a Strong Cover Letter: In your cover letter, express your passion for delivering quality service and how you align with Waitrose's ethos. Share why you want to work for them specifically and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Waitrose & Partners
✨Know the Company Values
Before your interview, take some time to understand Waitrose's ethos and values. They pride themselves on quality service and being passionate about food. Show that you align with these values and can embody them as a Customer Delivery Driver.
✨Demonstrate Customer Service Skills
As customer service is a top priority for this role, prepare examples of how you've provided excellent service in the past. Be ready to discuss how you would handle different customer scenarios while on the road.
✨Highlight Your Driving Experience
Make sure to mention your driving experience, especially if you have worked with chilled vehicles before. Discuss your familiarity with vehicle safety checks and how you ensure compliance while driving.
✨Prepare for Physical Requirements
This role involves physical tasks like lifting crates and moving cages. Be prepared to discuss how you manage these physical demands and maintain your energy throughout the day.