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- Tasks: Deliver quality Waitrose produce and assist in-store tasks.
- Company: Join the UK's largest employee-owned business, John Lewis Partnership.
- Benefits: Enjoy flexible working hours and a supportive work environment.
- Why this job: Be part of a passionate team making a difference in customers' lives.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
- Other info: Part-time role with 22.5 hours per week; early mornings and weekends included.
As one of our Customer Delivery Drivers, you’ll bring the unique blend of quality Waitrose produce and Partner-led service directly to our customers’ doors. You will actively demonstrate our ethos—passionate Partners serving food lovers. When not on the road, you’ll support the shop team with daily tasks like stock replenishment and housekeeping, contributing to the shop's efficient and friendly environment.
Key Responsibilities
- Start your day in store, checking your delivery routes.
- Load and prepare your van for deliveries, ensuring all orders are organized for efficient delivery.
- Complete vehicle safety checks, maintaining compliance with road safety and health and safety standards.
- Represent the Waitrose brand positively while on the road, prioritizing excellent customer service.
- Assist customers with shopping and build rapport based on trust and service.
- Support the shop team with general shopkeeping tasks when needed.
Essential Skills and Experience
- Full valid B-Category UK manual driving licence with no more than 6 points.
- Excellent customer service skills.
- Good time management skills.
- Ability to handle physical tasks (e.g., lifting crates, moving cages).
- Self-motivated, adaptable, and able to work independently.
- IT literacy.
Desirable Skills and Experience
- Previous driving experience and knowledge of chilled vehicles are advantageous.
Hours: Part-time, 22.5 hours per week over 3 days, including early mornings, evenings, weekends, between 06:00 - 22:00.
The Partnership: We’re the UK’s largest employee-owned business, home to John Lewis and Waitrose. We’re committed to building a happier world, focusing on retail excellence, innovation, and diversity. As Partners, we share ownership, contribute to our success, and foster a respectful, inclusive environment where everyone can thrive. We believe in making a difference together, embracing our differences, and growing both individually and collectively.
Important points to note:
- Some roles require pre-employment vetting, including DBS checks. Candidates will be informed and encouraged to complete necessary documentation promptly.
- Vacancies may close early if high application volume is received.
- We support flexible working arrangements to promote work-life balance; discuss options with the hiring manager during your interview.
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous driving experience, especially with chilled vehicles, as this can set you apart from other candidates. Be ready to discuss specific scenarios where you demonstrated excellent time management and customer service.
✨Tip Number 3
Prepare to showcase your physical fitness and ability to handle tasks like lifting crates. You might be asked about your experience with similar physical demands, so think of examples to share.
✨Tip Number 4
Be proactive in demonstrating your adaptability and self-motivation. Share instances where you've successfully worked independently or managed unexpected challenges, as these traits are highly valued in this role.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Customer Delivery Driver position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous driving experience, customer service roles, or relevant skills such as time management and physical task handling. Use specific examples to demonstrate your capabilities.
Showcase Your Customer Service Skills: Since excellent customer service is a key part of this role, include examples of how you've successfully interacted with customers in past positions. This could be through resolving issues, building rapport, or providing exceptional service.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Waitrose & Partners
✨Know the Company Values
Before your interview, take some time to understand the ethos of Waitrose and John Lewis Partnership. They pride themselves on quality service and a positive customer experience, so be ready to discuss how you can embody these values in your role.
✨Demonstrate Customer Service Skills
As a Customer Delivery Driver, excellent customer service is key. Prepare examples from your past experiences where you provided outstanding service or resolved customer issues effectively. This will show your potential employer that you can represent their brand positively.
✨Highlight Your Driving Experience
Make sure to mention any relevant driving experience you have, especially if you've worked with chilled vehicles before. Discussing your familiarity with vehicle safety checks and road compliance will also demonstrate your readiness for the role.
✨Be Ready for Physical Tasks
This role involves physical tasks like lifting crates and moving cages. Be prepared to talk about your ability to handle such responsibilities and any previous experiences that showcase your physical capability and adaptability.