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- Tasks: Deliver quality Waitrose products and support shop tasks with a friendly team.
- Company: Join the UK's largest employee-owned business, dedicated to quality and service.
- Benefits: Enjoy flexible working hours and a supportive work-life balance.
- Why this job: Be part of a passionate team making a difference in customers' lives.
- Qualifications: Must be 18+, have a valid driving licence, and great customer service skills.
- Other info: Apply quickly as roles may close early due to high demand.
The predicted salary is between 24000 - 36000 £ per year.
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers. When you’re not out on the road, you’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.
Due to its nature, you need to be 18-years or older to work in this role.
Key ResponsibilitiesYou’ll typically start your day in store and you’ll be responsible for:
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self-motivated and adaptable.
- IT literate.
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their ethos during any discussions or interviews.
✨Tip Number 2
Brush up on your driving skills and ensure your knowledge of vehicle safety checks is solid. Being able to confidently discuss your driving experience and how you maintain vehicle compliance can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples from past experiences where you provided excellent service, as this role heavily relies on building rapport with customers.
✨Tip Number 4
Be ready to discuss your time management abilities. Since you'll be juggling deliveries and shop tasks, having specific examples of how you've effectively managed your time in previous roles will be beneficial.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Delivery Driver position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: If you have previous driving experience or customer service roles, make sure to emphasise these in your CV and cover letter. Use specific examples to demonstrate your skills in time management, customer interaction, and handling physical tasks.
Showcase Your Skills: Mention your full valid B-Category UK manual driving licence and any relevant IT skills. If you have experience with chilled vehicles, be sure to include that as well, as it may give you an edge over other candidates.
Craft a Strong Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the Waitrose brand. Discuss why you want to work for them and how you can contribute to their ethos of quality service and teamwork.
How to prepare for a job interview at Waitrose & Partners
✨Know the Company Values
Before your interview, take some time to understand Waitrose & Partners' ethos and values. They pride themselves on quality service and community engagement, so be ready to discuss how you can embody these principles in your role as a Customer Delivery Driver.
✨Demonstrate Customer Service Skills
As a Customer Delivery Driver, excellent customer service is key. Prepare examples from your past experiences where you provided outstanding service or resolved customer issues effectively. This will show your potential employer that you prioritise customer satisfaction.
✨Showcase Your Driving Experience
Since a valid B-Category driving licence is essential for this role, be prepared to discuss your driving experience. Highlight any previous roles that involved driving, especially if you have experience with chilled vehicles, as this could set you apart from other candidates.
✨Ask About Team Dynamics
During the interview, inquire about the team environment and how collaboration works at Waitrose. This shows your interest in being part of a supportive team and helps you gauge if the workplace culture aligns with your values.
