At a Glance
- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join the largest employee-owned business in the UK, known for its quality and service.
- Benefits: Enjoy flexible working hours, a supportive environment, and a chance to thrive.
- Other info: Opportunities for career growth and a focus on work-life balance.
- Why this job: Be a vital part of a friendly team while making customers happy every day.
- Qualifications: Must be 18+, have a valid driving licence, and great customer service skills.
About the role
As one of our Customer Delivery Drivers, you'll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers' doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team. Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities
- Check your delivery routes for the day.
- Load and prepare your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensure all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Be an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Help customers with their shopping and build a rapport with them based on trust and service.
- Support the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you'll need
- Full valid B-Category UK manual driving licence with no more than 6 points.
- Great customer service skills.
- Time management skills.
- Ability to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self‑motivated and adaptable.
- IT literate.
Desirable skills/experience you may have
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Important points to note:
Some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant in Willerby employer: Waitrose & Partners
At Waitrose, we pride ourselves on being the largest employee-owned business in the UK, where every Partner plays a vital role in delivering exceptional service and quality products to our customers. Our inclusive work culture fosters personal growth and collaboration, ensuring that all employees feel valued and empowered to thrive. With flexible working options and a commitment to work-life balance, joining our team as a Customer Delivery Driver means becoming part of a supportive family dedicated to making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Willerby
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This way, you can show how your own ethos aligns with theirs, making you a standout candidate.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering top-notch service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Be prepared for practical questions! You might be asked about handling deliveries or managing your time effectively. Think through scenarios where you’ve had to juggle tasks and keep things running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Don’t wait too long, though – we might close the vacancy early if we get loads of applications!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Willerby
Some tips for your application 🫡
Show Your Passion for Customer Service:When you're writing your application, make sure to highlight your love for customer service. We want to see how you can bring that friendly and welcoming vibe to our customers, just like we do at Waitrose!
Be Clear About Your Driving Experience:Don’t forget to mention your driving experience! If you’ve got a full valid B-Category UK manual driving licence, let us know. It’s super important for this role, so make it stand out in your application.
Demonstrate Your Team Spirit:We’re all about teamwork here at Waitrose. In your application, share examples of how you’ve worked well with others in the past. Show us that you can contribute to our shop's efficient running while being a great team player!
Apply Early Through Our Website:We recommend applying as soon as possible through our website. Sometimes we close vacancies early if we get loads of applications, so don’t miss out on the chance to join our amazing team!
How to prepare for a job interview at Waitrose & Partners
✨Know Your Routes
Before the interview, familiarise yourself with common delivery routes and any local landmarks. This shows that you’re proactive and understand the importance of time management in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this aligns perfectly with the ethos of being a passionate Partner.
✨Demonstrate Your Team Spirit
Since you'll be supporting the shop team, be ready to discuss how you work well in a team environment. Share experiences where you collaborated with others to achieve a common goal, highlighting your adaptability.
✨Be Ready for Practical Questions
Expect questions about vehicle safety checks and handling physical tasks. Brush up on your knowledge of health and safety regulations and be prepared to discuss how you manage the physical demands of the job.
