At a Glance
- Tasks: Deliver quality Waitrose produce and assist in-store with daily tasks.
- Company: Join the UK's largest employee-owned business, dedicated to service and innovation.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Other info: Apply early as vacancies may close quickly due to high demand.
- Why this job: Be part of a passionate team that values kindness, respect, and personal growth.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
About the role
As one of our Customer Delivery Drivers, you'll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers' doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team. Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities
- Check your delivery routes for the day.
- Load and prepare your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensure all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Be an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Help customers with their shopping and build a rapport with them based on trust and service.
- Support the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you'll need
- Full valid B-Category UK manual driving licence with no more than 6 points.
- Great customer service skills.
- Time management skills.
- Ability to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self‑motivated and adaptable.
- IT literate.
Desirable skills/experience you may have
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Important points to note:
Some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant in Bridport employer: Waitrose & Partners
At Waitrose, we pride ourselves on being the largest employee-owned business in the UK, where every Partner plays a vital role in delivering exceptional service and quality products to our customers. Our inclusive work culture fosters personal growth and collaboration, ensuring that all employees feel valued and empowered to thrive. With flexible working options and a commitment to work-life balance, joining our team as a Customer Delivery Driver means becoming part of a supportive family dedicated to making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Bridport
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their ethos during any discussions or interviews.
✨Tip Number 2
Brush up on your driving skills and ensure your knowledge of road safety regulations is up to date. Being able to confidently discuss your driving experience and how you maintain vehicle compliance can set you apart from other candidates.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've successfully interacted with customers in previous roles. Highlighting your ability to build rapport and provide excellent service will resonate well with the hiring team.
✨Tip Number 4
Be ready to discuss your time management strategies. Since this role involves juggling deliveries and shop tasks, demonstrating your ability to prioritise and manage your time effectively will be crucial in the selection process.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Bridport
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and essential skills required for the Customer Delivery Driver position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous driving roles or customer service experience you have. Mention specific examples that demonstrate your ability to manage time effectively and provide excellent service.
Showcase Your Skills:Make sure to include your full valid B-Category UK manual driving licence in your application. Also, mention your IT literacy and any physical capabilities relevant to the role, such as lifting and moving crates.
Personalise Your Application:Address your cover letter to the hiring manager if possible, and express your enthusiasm for working with Waitrose. Share why you want to be part of their team and how you can contribute to their ethos of quality service.
How to prepare for a job interview at Waitrose & Partners
✨Showcase Your Customer Service Skills
As a Customer Delivery Driver, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, and demonstrate your ability to build rapport with customers.
✨Know the Brand
Familiarise yourself with Waitrose's values and ethos. Understanding their commitment to quality and service will help you align your answers with what they are looking for in a Partner.
✨Demonstrate Time Management Abilities
Since you'll be managing delivery routes and schedules, be ready to discuss how you prioritise tasks and manage your time effectively. Share any relevant experiences that highlight your organisational skills.
✨Prepare for Physical Requirements
The role involves physical tasks like lifting crates. Be honest about your physical capabilities and share any previous experience that demonstrates your ability to handle such demands.
