At a Glance
- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join a friendly team at Waitrose, known for exceptional service.
- Benefits: Flexible hours, competitive pay, and a supportive work environment.
- Other info: Enjoy a dynamic role with opportunities for personal growth and flexible working.
- Why this job: Make a difference by delivering great food and building customer relationships.
- Qualifications: Must be 18+, hold a valid driving licence, and have strong customer service skills.
The predicted salary is between 24000 - 30000 £ per year.
About the role
As one of our Customer Delivery Drivers, you'll be bringing the unique blend of quality Waitrose produce and Partner‑led service right to our customers' doors. Actively playing out our ethos – passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team. Due to its nature, you need to be 18‑years or older to work in this role.
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you'll need
- Full valid B‑Category UK manual driving licence with no more than 6 points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g., lifting of crates, moving cages).
- Comfortable working independently with the ability to be self‑motivated and adaptable.
- IT literate.
Desirable skills/experience you may have
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Important points to note
- It's important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.
- Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.
- We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early.
- If you require a reasonable adjustment due to a disability which means you may need longer to complete your application, please contact us as soon as possible.
- We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter‑hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver - Flexible Hours & Shop Support in Cornwall employer: Waitrose & Partners
At Waitrose, we pride ourselves on being an exceptional employer, offering a supportive and friendly work culture that values our Partners. As a Customer Delivery Driver, you'll enjoy flexible working hours, opportunities for personal growth, and the chance to be part of a team that is dedicated to delivering outstanding service. With a focus on work-life balance and a commitment to employee well-being, Waitrose is the perfect place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Flexible Hours & Shop Support in Cornwall
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Be prepared for practical assessments! As a delivery driver, you might need to demonstrate your driving skills or how you handle deliveries. Brush up on your driving knowledge and be ready to show off your skills behind the wheel.
✨Tip Number 4
Apply through our website! We recommend using our site to submit your application. It’s the best way to ensure your details are seen by the right people and can help speed up the process. Plus, it shows you're tech-savvy!
We think you need these skills to ace Customer Delivery Driver - Flexible Hours & Shop Support in Cornwall
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for customers in the past, as this role is all about delivering top-notch service!
Be Clear About Your Driving Experience:Don’t forget to mention your driving experience and your valid B-Category UK manual driving licence. We need to know you’re road-ready and can handle the physical demands of the job, so be specific about your past roles and any relevant skills.
Keep It Friendly and Professional:While we love a casual vibe, remember to keep your application professional. Use a friendly tone but ensure your spelling and grammar are spot on. This shows us you care about the details, which is super important in this role!
Apply Early Through Our Website:We sometimes close vacancies early if we get loads of applications, so don’t wait! Head over to our website and submit your application as soon as you can. We can’t wait to hear from you!
How to prepare for a job interview at Waitrose & Partners
✨Know Your Routes
Before the interview, familiarise yourself with common delivery routes and any local landmarks. This shows that you’re proactive and understand the importance of efficient deliveries, which is key for a Customer Delivery Driver.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve gone above and beyond to help someone, as this role is all about building rapport and trust with customers.
✨Demonstrate Time Management
Be ready to discuss how you manage your time effectively, especially when juggling deliveries and shop support tasks. You might want to share specific strategies or tools you use to stay organised and on schedule.
✨Emphasise Adaptability
This role requires flexibility, so be prepared to talk about how you adapt to changing situations. Whether it’s dealing with unexpected delays or supporting the shop team, showing that you can handle various tasks will impress the interviewers.
