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For Companies At a Glance
- Tasks: Lead a team to ensure our shelves are stocked and customers are happy.
- Company: Join the UK's largest employee-owned business, Waitrose.
- Benefits: Enjoy flexible working, competitive pay, and a supportive environment.
- Why this job: Make a real difference in customer experiences while developing your leadership skills.
- Qualifications: Strong people skills and retail experience are essential.
- Other info: Be part of a diverse team that values kindness and respect.
The predicted salary is between 24000 - 36000 £ per year.
About the role
As a Team Leader within one of our Waitrose shops, you will help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers. Your drive to go the extra mile to help both customers and Partners will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime, all the while helping to maximise sales and profit. Due to working time regulations, applicants must be 18 years or over to apply.
Key Responsibilities
- Supporting the shop's management team with managerial tasks and working with all other areas of the shop to meet customer demand.
- Ensuring Partners are operating in a safe and legal manner.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Being proactive in helping to drive the commercial performance for the shop, offering ideas for continuous improvement to the operation.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell-by dates.
- Maintaining a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you'll need
- Good people and leadership skills.
- Good understanding of retail and how to maximise commercial success.
- Experience of working in a customer-facing role.
- Good stakeholder management skills when working with third parties and the wider Partnership.
Desirable skills/experience you may have
- Duty Manager Training (Internal Partners only).
About The Partnership
We're the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.
Important points to note
It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Supermarket Assistant Team Leader Nights Replenishment in Cirencester employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant Team Leader Nights Replenishment in Cirencester
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Waitrose and its values. This will help you connect with the team during your chat and show that you're genuinely interested in being a part of their Partner-led service.
✨Tip Number 2
Practice your leadership skills! As a Team Leader, you'll need to demonstrate your ability to manage and motivate others. Think of examples from your past experiences where you've successfully led a team or resolved conflicts, and be ready to share those stories.
✨Tip Number 3
Show your passion for food! Since this role is all about serving food lovers, make sure to express your enthusiasm for food and customer service during your interview. Share any relevant experiences that highlight your love for the industry.
✨Tip Number 4
Apply through our website! We recommend using our official site to submit your application. It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the Waitrose family.
We think you need these skills to ace Supermarket Assistant Team Leader Nights Replenishment in Cirencester
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any relevant experience or personal stories that highlight your enthusiasm for serving customers and working in a food environment.
Highlight Your Leadership Skills: As a Team Leader, we want to see your leadership chops! Share examples of how you've successfully led a team or managed tasks in previous roles. This will show us you’re ready to take on the responsibilities of the position.
Be Customer-Focused: Remember, our customers are at the heart of everything we do. In your application, emphasise your customer-facing experience and how you've gone the extra mile to ensure customer satisfaction in past roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Waitrose & Partners
✨Know the Brand
Before your interview, dive deep into Waitrose's values and mission. Understand what makes them unique in the retail space and how they prioritise customer service. This will help you align your answers with their ethos and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you motivated others and contributed to a positive work environment.
✨Be Customer-Centric
Since the role focuses on providing exceptional service, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations and ensure customer satisfaction, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage stock replenishment or team dynamics. Practice responding to these types of questions by outlining your thought process and the steps you would take to resolve issues effectively.
