At a Glance
- Tasks: Provide exceptional customer service and support shop operations in a vibrant supermarket environment.
- Company: Join the UK's largest employee-owned business, known for its commitment to quality and service.
- Benefits: Enjoy flexible working hours, competitive pay, and the chance to be part of a supportive team.
- Other info: Embrace diversity and thrive in a culture where everyone belongs and contributes.
- Why this job: Make a real difference in customers' lives while working with passionate food lovers.
- Qualifications: Strong communication skills and a passion for food are essential; customer service experience is a plus.
The predicted salary is between 11 - 12 € per hour.
About The Role
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner‑led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Key Responsibilities
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on‑demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential Skills / Experience You'll Need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable Skills / Experience You May Have
- Experience of working in a customer‑facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
About The Partnership
We’re the largest employee‑owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food‑lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.
Important Points to Note
It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Returning Seasonal Temp in Cheltenham employer: Waitrose & Partners
At Waitrose, we pride ourselves on being the largest employee-owned business in the UK, where every Partner plays a vital role in creating a welcoming and innovative retail environment. Our commitment to employee growth, flexible working arrangements, and a culture of kindness and respect makes us an exceptional employer for those looking to make a meaningful impact in the supermarket sector. Join us in our mission to serve food lovers with passion and dedication, while enjoying the benefits of being part of a supportive and thriving community.
StudySmarter Expert Advice🤫
We think this is how you could land Returning Seasonal Temp in Cheltenham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Waitrose's values and mission. This way, you can show how your passion for food and customer service aligns with their goals. It’ll help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 2
Practice your communication skills! Since you'll be working closely with customers and the team, being able to express yourself clearly is key. Try role-playing common customer scenarios with a friend to boost your confidence and get comfortable with the types of interactions you might face.
✨Tip Number 3
Show your flexibility! Highlight any past experiences where you adapted to changing situations or took on different roles. This will demonstrate that you're ready to jump in wherever needed, whether it’s stock replenishment or checkout support.
✨Tip Number 4
Apply through our website! We recommend submitting your application directly on the Waitrose careers page. It’s the best way to ensure your application gets seen by the right people and shows your enthusiasm for joining the team.
We think you need these skills to ace Returning Seasonal Temp in Cheltenham
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food shine through! Mention any experiences or interests you have in food trends or customer service that can help us see how you'd fit right in with our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant skills and experiences without waffling on. This helps us get a quick sense of who you are!
Tailor Your Application:Make sure to customise your application for the Supermarket Assistant role. Use keywords from the job description to show us that you understand what we're looking for and how you can contribute to our mission.
Apply Early!:We sometimes close vacancies early if we get a lot of applications, so don’t wait around! Head over to our website and submit your application as soon as you can to ensure you don’t miss out on this opportunity.
How to prepare for a job interview at Waitrose & Partners
✨Know the Brand
Before your interview, take some time to research Waitrose and its values. Understand what makes them unique in the supermarket industry and how they prioritise customer service. This will help you align your answers with their brand ethos and show that you're genuinely interested in being a part of their team.
✨Show Your Passion for Food
Since the role involves working with food, it’s essential to demonstrate your enthusiasm for it. Be prepared to discuss your favourite food trends or products and how you can share that passion with customers. This will highlight your suitability for the role and your ability to connect with customers.
✨Highlight Teamwork Skills
As a Supermarket Assistant, you'll be part of a team. Think of examples from your past experiences where you've successfully worked with others to achieve a common goal. Emphasising your communication skills and flexibility will show that you can adapt and support your colleagues when needed.
✨Prepare for Practical Scenarios
Expect questions about how you would handle specific situations, like dealing with a difficult customer or managing stock replenishment. Practising these scenarios beforehand will help you respond confidently and demonstrate your problem-solving abilities during the interview.