Assistant Product Operations Specialist in Bracknell

About The Role

As an Assistant Product Operations Specialist you will provide technical support within the Supply Chain End To End function. You will take responsibility for the maintenance and governance of key system processes within our core Merchandising systems and related satellite systems, act as the primary point of communication, help manage, prioritise and escalates support as necessary, drive continuous improvement opportunities within core planning processes through data, and embed these improvements into Standard Operating Procedures and ways of working across impacted departments.

At a glance

• Role Title: Assistant Product Operations Specialist
• Contract Type: Permanent
• Location: Bracknell Head Office with Hybrid Working
• Working pattern/flexible working: The Partnership has adopted a hybrid working approach, enabling a mix of office and home work. The core office day is Tuesday; we typically aim for around 3 days a week in the office.
• Hours of Work: 35 hours per week
• Salary: £34,000 – £51,500 (full pay band; looking for candidates up to £45k depending on experience)
• On‑call cover: Expected 1 week in every 8, between hours 06:00‑21:30, including weekends

Key responsibilities will include but not be limited to

• Provide technical support to Partners within the Supply Chain End To End function and manage, prioritise and escalates this support as necessary.
• Actively resolve issues and communicate any changes.
• Take responsibility for the maintenance and governance of key system processes within our core Merchandising systems: LDE (Demand), JDA (Planning and Fulfillment), RMS (Order Execution & Inventory) and related satellite systems.
• Act as the primary point of communication from your Team to the wider business.
• Effectively manage change from new system upgrades or changes to existing processes.
• Derive continuous improvement opportunities within core planning processes and facilitate their delivery.
• Understand and leverage data in pursuit of these goals to ensure correct decisions and maximum value delivered.
• Develop and roll‑out training to Merchandising partners.
• Play a full part in the Merchandising Profession, support the Partnership’s Strategic Goals, related touchpoints and delivery of Objectives & Key Results (OKRs).

Essential skills you'll need

• Experience using merchandising systems – LDE, JDA, RMS.
• Excellent stakeholder management skills.
• Experience delivering training.
• Proven ability to take ownership of complex issues and drive to resolution.
• Effective organisation and planning skills.
• Good communication and interpersonal skills.

Desirable skills you may have

• Track record of success applying agile principles.
• Experience embracing change and supporting the business through system upgrades.
• Experience working in supply chain.

Important points to note

Some roles are subject to pre‑employment vetting, which may include DBS checks and financial probity checks. You will be informed during the recruitment process and are encouraged to complete vetting documents promptly to avoid delays. We may close vacancies early in the event of a high volume of applications. If you require a reasonable adjustment due to a disability, please contact us as soon as possible.

We support flexible working, which may include flexible or compressed hours, job sharing, or shorter hour contracts where possible. Discuss this further with the hiring manager during your interview.

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