At a Glance
- Tasks: Help customers with a smile, stock shelves, and fulfil online orders.
- Company: Join the UK's largest employee-owned business, Waitrose.
- Benefits: Flexible working hours, competitive pay, and a supportive team environment.
- Why this job: Make a real difference in customers' shopping experiences this Christmas!
- Qualifications: Great communication skills and a passion for food.
- Other info: Be part of a diverse team where everyone belongs and thrives.
About the role
As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Key Responsibilities
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\\\’ll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
About The Partnership
We\\\’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We\\\’re not just employees, we\\\’re Partners, driven by our purpose to build a happier world. As we look to our future, there\\\’s never been a more exciting time to join us.
We\\\’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we\\\’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note
It\\\’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you\\\’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Supermarket Assistant – Christmas employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant – Christmas
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This will help you connect with the brand and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Supermarket Assistant, you'll be interacting with customers and teammates all day. Try role-playing common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Show your passion for food! If you have any favourite products or trends, mention them during your interview. It’ll demonstrate your enthusiasm and fit for the role, making you stand out from the crowd.
✨Tip Number 4
Apply through our website! We recommend submitting your application directly on our site to ensure it gets noticed. Plus, it’s a great way to keep track of your application status!
We think you need these skills to ace Supermarket Assistant – Christmas
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any relevant experiences or interests that highlight your enthusiasm for the products we offer at Waitrose.
Highlight Teamwork Skills: As a Supermarket Assistant, you'll be part of a team. Make sure to showcase your communication skills and any previous teamwork experiences in your application. We want to see how you can contribute to our Partner-led service!
Be Detail-Oriented: Pay attention to the details in your application. Whether it's ensuring your CV is up-to-date or following the application instructions carefully, showing that you can manage details will impress us!
Apply Early!: We sometimes close vacancies early if we get a lot of applications, so don’t wait around! Head over to our website and submit your application as soon as you can to avoid missing out on this exciting opportunity.
How to prepare for a job interview at Waitrose & Partners
✨Know the Brand
Before your interview, take some time to research Waitrose and its values. Understand what makes them unique in the supermarket industry and how they prioritise customer service. This will help you demonstrate your passion for the brand and show that you're aligned with their mission.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent service, think of specific examples from your past experiences where you've gone the extra mile for a customer. Be ready to share these stories during your interview to highlight your communication skills and dedication to customer satisfaction.
✨Be Prepared for Teamwork Questions
As a Supermarket Assistant, you'll be working closely with others. Prepare for questions about teamwork by reflecting on times you've collaborated effectively with colleagues. Think about how you can contribute to a positive team environment and support your peers, especially during busy periods like Christmas.
✨Demonstrate Your Flexibility
Flexibility is key in this role, especially during the festive season. Be ready to discuss your availability and willingness to adapt to different tasks, whether it's stock replenishment or checkout support. Showing that you're open to taking on various responsibilities will make you a strong candidate.