Supermarket assistant

Supermarket assistant

Northampton Full-Time No home office possible
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At a Glance

  • Tasks: Assist customers and manage stock to keep the store running smoothly.
  • Company: Join Waitrose & Partners, the UK's largest employee-owned business, dedicated to quality and service.
  • Benefits: Enjoy flexible working hours, a supportive environment, and the chance to thrive as a Partner.
  • Why this job: Be part of a passionate team that values kindness, respect, and community impact.
  • Qualifications: Strong communication skills; customer service experience is a plus.
  • Other info: Apply quickly as roles may close early due to high demand.

2 days ago Be among the first 25 applicants

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Waitrose & Partners provided pay range

This range is provided by Waitrose & Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

About The Role

As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Key Responsibilities

Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:

  • Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
  • Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
  • Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
  • Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
  • Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential Skills/experience You\’ll Need

  • Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable Skills/experience You May Have

  • Experience of working in a customer facing role is welcomed.
  • Up to date knowledge and strong interest in food and drink trends.
  • Flexible approach to ensure the support of the whole branch.

About The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    Retail

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Supermarket assistant employer: Waitrose & Partners

At Waitrose & Partners, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered to contribute to our shared success. With a commitment to work-life balance, flexible working options, and a focus on personal growth, we create an environment where you can thrive while delivering exceptional service to our customers. Join us in Northampton and be part of a team that not only serves food lovers but also embraces diversity and kindness in every interaction.
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Contact Detail:

Waitrose & Partners Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supermarket assistant

✨Tip Number 1

Show your passion for food and customer service during the interview. Be prepared to discuss your favourite food trends or products, as this will demonstrate your genuine interest in the role and align with Waitrose's values.

✨Tip Number 2

Familiarise yourself with Waitrose's brand and its commitment to quality and service. This knowledge will help you answer questions more effectively and show that you're a good fit for their team.

✨Tip Number 3

Highlight any previous experience in customer-facing roles, even if it's not directly related to retail. This can help illustrate your communication skills and ability to work well in a team.

✨Tip Number 4

Be ready to discuss your flexibility and willingness to support various tasks within the store. Emphasising your adaptability will show that you're a team player who can contribute to the overall success of the branch.

We think you need these skills to ace Supermarket assistant

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Time Management
Flexibility
Product Knowledge
Problem-Solving Skills
Basic IT Skills
Stock Management
Ability to Work Under Pressure
Organisational Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer-facing roles. Emphasise any previous work in retail or food service, and showcase your communication skills.

Craft a Strong Cover Letter: Write a cover letter that reflects your passion for food and customer service. Mention specific examples of how you've gone the extra mile in previous jobs to enhance customer satisfaction.

Showcase Your Team Spirit: In your application, highlight your ability to work as part of a team. Provide examples of how you've collaborated with others to achieve common goals, particularly in a retail environment.

Express Flexibility: Mention your flexible approach to work, as this is important for the role. Discuss your willingness to take on various tasks and support different areas of the shop as needed.

How to prepare for a job interview at Waitrose & Partners

✨Show Your Passion for Food

As a Supermarket Assistant, your enthusiasm for food and drink trends can set you apart. Be prepared to discuss your favourite products or recent food trends during the interview to demonstrate your genuine interest.

✨Highlight Your Customer Service Skills

Since this role involves direct interaction with customers, share examples of your previous customer-facing experiences. Emphasise how you’ve gone the extra mile to ensure customer satisfaction in past roles.

✨Demonstrate Teamwork Abilities

The job requires working closely with a team, so be ready to talk about your experience collaborating with others. Mention specific instances where you supported your colleagues or contributed to a team goal.

✨Ask About Flexible Working Options

Since the company values work-life balance, don’t hesitate to ask about flexible working arrangements during your interview. This shows that you’re proactive and interested in finding a suitable work-life balance.

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