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For Companies At a Glance
- Tasks: Assist customers, stock shelves, and fulfil online orders in a vibrant supermarket environment.
- Company: Join the UK's largest employee-owned business, known for its commitment to excellence and diversity.
- Benefits: Enjoy flexible working hours, shift premiums, and a supportive work culture.
- Why this job: Be part of a passionate team that values customer service and food trends while making a real impact.
- Qualifications: Effective communication skills are essential; customer-facing experience is a plus.
- Other info: Must be 18 or over; apply early as positions may fill quickly.
Apply on JLP Jobs – the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Note: Due to working time regulations, applicants must be 18 years or over to apply.
Pay: In addition to the stated pay, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.
Key Responsibilities
- Stock replenishment – ensuring shelves are full and products are in the right place for customers.
- Fulfilling online customer orders for delivery.
- Reducing wastage through product due diligence and markdowns.
- Supporting the shop team with checkout, Click & Collect, and on-demand orders.
- Maintaining a safe and tidy environment with general shopkeeping tasks.
Skills and Experience
Essential
- Effective communication skills for teamwork and customer interaction.
Desirable
- Experience in a customer-facing role.
- Interest in food and drink trends.
- Flexible approach to support the branch.
Working Friday and Saturday between 17:45 – 23:45.
The Partnership
We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. We’re committed to building a happier world, focusing on retail excellence, innovation, and diversity. As Partners, we share ownership, contribute to our success, and foster an environment of kindness and respect. We embrace differences and support personal and collective growth. As Partners, we all make a difference, and we own it.
Important Points
- Some roles require pre-employment vetting, including DBS checks. You’ll be informed during recruitment.
- Apply early as vacancies may close quickly.
- We support flexible working arrangements to promote work-life balance, including flexible hours, job sharing, and shorter contracts. Discuss options with the hiring manager during your interview.
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Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their mission during any conversations or interviews.
✨Tip Number 2
Showcase your passion for food and drink trends. Being knowledgeable about current trends can set you apart from other candidates and show that you're genuinely interested in the role.
✨Tip Number 3
Prepare to discuss your previous customer-facing experiences. Even if they are not directly related to supermarkets, highlighting your communication skills and ability to work in a team will be beneficial.
✨Tip Number 4
Be flexible with your availability, especially for the required hours on Fridays and Saturdays. Emphasising your willingness to adapt to the branch's needs can make you a more attractive candidate.
We think you need these skills to ace Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer-facing roles. Emphasise any experience you have with food and drink trends, as this is desirable for the role.
Write a Compelling Cover Letter: In your cover letter, express your passion for providing excellent customer service and your interest in the food industry. Mention specific examples of how you've gone the extra mile in previous roles to demonstrate your commitment.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Waitrose & Partners
✨Show Your Passion for Food
As a Supermarket Assistant, your enthusiasm for food and drink trends is crucial. Be prepared to discuss your favourite products or recent food trends during the interview to demonstrate your genuine interest.
✨Highlight Your Communication Skills
Effective communication is key in this role. Share examples of how you've successfully interacted with customers or worked as part of a team in previous jobs to showcase your ability to connect with others.
✨Emphasise Flexibility
The job requires a flexible approach, especially with working hours. Be ready to discuss your availability and willingness to adapt to the needs of the branch, particularly on weekends.
✨Prepare for Teamwork Scenarios
Since teamwork is essential in this role, think of specific instances where you collaborated effectively with others. This will help illustrate your ability to contribute positively to the shop team.
