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- Tasks: Assist customers, manage stock, and fulfil online orders in a vibrant supermarket environment.
- Company: Join the UK's largest employee-owned business, known for John Lewis and Waitrose.
- Benefits: Enjoy flexible working hours, a supportive team culture, and employee ownership perks.
- Why this job: Be part of a passionate team that values customer service and food trends while making a difference.
- Qualifications: Must be 18+, with good communication skills; customer service experience is a plus.
- Other info: Part-time role with shifts from 18:00 to 23:45, apply early as vacancies may close quickly.
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Due to working time regulations, applicants must be 18 years or over to apply.
Key ResponsibilitiesAlongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
- Communication skills to enable you to work effectively as part of a team and with our customers.
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Part time (16.5 hours per week) working three shifts of 5.5 hours 18:00-23:45.
It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you align your responses during any interviews or conversations with hiring managers.
✨Tip Number 2
Showcase your passion for food and drink trends. Being knowledgeable about current trends can set you apart from other candidates and demonstrate your enthusiasm for the role.
✨Tip Number 3
Prepare to discuss your previous customer-facing experiences. Even if they are not directly related to supermarkets, highlighting your communication skills and ability to work in a team will be beneficial.
✨Tip Number 4
Be ready to demonstrate your flexibility and willingness to support various tasks within the store. Emphasising your adaptability can show that you're a team player who is ready to contribute wherever needed.
We think you need these skills to ace Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer-facing roles. Emphasise any skills related to communication, teamwork, and your passion for food and drink trends.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have gone the extra mile in previous jobs and how you can contribute to the Waitrose brand.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer service role.
How to prepare for a job interview at Waitrose & Partners
✨Show Your Passion for Food
As a Supermarket Assistant, your enthusiasm for food and drink trends is crucial. Be prepared to discuss your favourite products and any recent trends you've noticed. This will demonstrate your genuine interest in the role and align with the company's focus on serving food lovers.
✨Emphasise Teamwork Skills
Communication and teamwork are key in this role. Share examples from your past experiences where you successfully worked as part of a team, especially in customer-facing situations. Highlight how you can contribute to a positive team environment at Waitrose.
✨Demonstrate Flexibility
The job requires a flexible approach to support various tasks. Be ready to discuss how you've adapted to changing circumstances in previous roles. This shows that you're willing to go the extra mile, which is essential for earning customer trust and loyalty.
✨Prepare Questions About the Role
Having thoughtful questions ready shows your interest in the position and the company. Ask about the training process, opportunities for growth, or how the team collaborates to maintain high standards. This not only helps you understand the role better but also leaves a positive impression on the interviewer.
