Supermarket Assistant

Apply on JLP Jobs – the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

About the role

As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with — passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Key Responsibilities

• Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping directly to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell-by dates.
• Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
• Maintaining a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you\’ll need

• Effective communication skills to work well as part of a team and with customers.

Desirable skills/experience you may have

• Experience in a customer-facing role is welcomed.
• Up-to-date knowledge and strong interest in food and drink trends.
• Flexible approach to support the whole branch.

Varied hours of full or part-time work across seven days, including early starts, late finishes, evenings, and weekends between 7:00 and 22:00.

The partnership

We’re the largest employee-owned business in the UK, home of our cherished brands John Lewis and Waitrose. We’re not just employees; we’re Partners, driven by our purpose to build a happier world. There’s never been a more exciting time to join us as we innovate, adapt, and diversify, maintaining our commitment to price, quality, and service.

As Partners, we share ownership and responsibility, contributing to our success and working together through good and challenging times, always treating everyone with kindness and respect.

We foster an environment where everyone can be themselves and thrive, growing individually and collectively. As Partners, we make all the difference. And, we all own it.

Important points to note:

• Some roles may require pre-employment vetting, including DBS checks. If required, you’ll be informed and provided with details during recruitment. Completing vetting documents promptly is encouraged to avoid delays. DBS checks will be conducted by a registered third-party body, and financial probity checks may also be necessary for some roles.
• We recommend applying early as vacancies may close if we receive a high number of applications.
• We support flexible working arrangements to promote work-life balance, including flexible or compressed hours, job sharing, or shorter contracts. Please discuss this during your interview.

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