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- Tasks: Assist customers, manage stock, and support online orders in a vibrant supermarket environment.
- Company: Join Waitrose, the UK's largest employee-owned business, dedicated to quality and customer service.
- Benefits: Enjoy flexible working hours, a supportive team culture, and opportunities for personal growth.
- Why this job: Be part of a passionate team that values kindness, respect, and making a difference in retail.
- Qualifications: Strong communication skills; customer service experience is a plus but not essential.
- Other info: Apply early as positions may close quickly due to high demand.
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Key Responsibilities
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential Skills/Experience You'll Need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable Skills/Experience You May Have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
About The Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.
Important points to note:
- It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
- We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
- We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you align your responses during any interviews or conversations with hiring managers.
✨Tip Number 2
Showcase your passion for food and drink trends. Being knowledgeable about current trends can set you apart from other candidates and demonstrate your enthusiasm for the role.
✨Tip Number 3
Prepare to discuss your previous customer-facing experiences. Even if they are not directly related to supermarkets, highlighting your communication skills and ability to work in a team will be beneficial.
✨Tip Number 4
Be ready to express your flexibility and willingness to support various roles within the supermarket. This adaptability is crucial for a Supermarket Assistant and will show that you're a team player.
We think you need these skills to ace Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for customer service and food. Use specific examples from your past experiences to demonstrate your communication skills and ability to work as part of a team.
Highlight Relevant Experience: If you have previous experience in a customer-facing role or knowledge of food and drink trends, make sure to include this in your CV. Emphasise any relevant achievements that showcase your ability to go the extra mile for customers.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important traits for a Supermarket Assistant.
How to prepare for a job interview at Waitrose & Partners
✨Show Your Passion for Food
Since the role involves a strong focus on food and drink, make sure to express your enthusiasm for these topics. Share any relevant experiences or knowledge about current food trends that could impress the interviewers.
✨Demonstrate Teamwork Skills
As a Supermarket Assistant, you'll be part of a team. Highlight your ability to work collaboratively with others. Prepare examples of how you've successfully worked in a team environment in the past.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle various customer service situations. Think of examples where you went above and beyond for a customer, as this aligns with the company's values of providing exceptional service.
✨Ask About Flexible Working Options
Since the company supports flexible working, don't hesitate to ask about this during your interview. It shows you're interested in maintaining a good work-life balance and are proactive about your needs.
