At a Glance
- Tasks: Assist customers, manage stock, and ensure a tidy store environment.
- Company: Join Waitrose & Partners, the UK's largest employee-owned business, dedicated to quality and service.
- Benefits: Enjoy flexible working hours, a supportive team culture, and opportunities for personal growth.
- Why this job: Be part of a passionate team that values kindness, respect, and making a difference in retail.
- Qualifications: Strong communication skills; customer service experience is a plus.
- Other info: Apply early as positions may close quickly due to high demand.
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Key Responsibilities
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential Skills/Experience You'll Need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable Skills/Experience You May Have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Supermarket assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket assistant
✨Tip Number 1
Show your passion for food and customer service during any interactions. Whether it's in a casual conversation or during an interview, expressing your enthusiasm for food trends and excellent service can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with Waitrose's values and mission. Understanding their commitment to quality and customer satisfaction will help you align your responses and demonstrate that you're a good fit for their team.
✨Tip Number 3
Network with current or former employees of Waitrose. They can provide valuable insights into the company culture and what it takes to succeed as a Supermarket Assistant, which can help you tailor your approach.
✨Tip Number 4
Be prepared to discuss your flexibility and teamwork skills. Since the role involves supporting various tasks and working with a team, showcasing your adaptability and collaborative spirit can make a strong impression.
We think you need these skills to ace Supermarket assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: If you have previous experience in customer service or retail, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your ability to provide excellent service and work as part of a team.
Show Your Passion for Food: Since the role involves a strong interest in food and drink trends, mention any relevant knowledge or experiences you have in this area. This could include hobbies, previous jobs, or even personal interests that relate to food.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you want to work for Waitrose & Partners specifically. Mention their values and how they resonate with you, showcasing your enthusiasm for becoming a Partner.
How to prepare for a job interview at Waitrose & Partners
✨Show Your Passion for Food
As a Supermarket Assistant, your enthusiasm for food and drink trends is crucial. Be prepared to discuss your favourite products or recent food trends during the interview to demonstrate your genuine interest.
✨Highlight Your Customer Service Skills
Since this role involves direct interaction with customers, share examples of your previous customer-facing experiences. Emphasise how you went the extra mile to ensure customer satisfaction.
✨Demonstrate Teamwork Abilities
The role requires working closely with a team. Prepare to discuss instances where you collaborated effectively with others, showcasing your communication skills and flexibility in supporting your colleagues.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company culture and values. Inquire about how they support work-life balance or their approach to employee development, which aligns with their emphasis on partnership.