At a Glance
- Tasks: Support customers and keep the store running smoothly with various shop-keeping tasks.
- Company: Join the largest employee-owned business in the UK, home of Waitrose and John Lewis.
- Benefits: Enjoy flexible working hours, a supportive environment, and a chance to grow.
- Why this job: Make a real difference for customers while being part of a passionate team.
- Qualifications: Customer service experience and a keen interest in food trends are a plus.
- Other info: Embrace diversity and thrive in a workplace where everyone belongs.
Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively.
Responsibilities include:
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience:
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Supermarket Assistant
β¨Tip Number 1
Get to know the company culture! Before your interview, check out our website and social media to see what we're all about. This will help you connect with us during the chat and show that you're genuinely interested in being a part of our team.
β¨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences relate to the role of Supermarket Assistant, especially your customer service skills and teamwork.
β¨Tip Number 3
Dress the part! While we love individuality, showing up looking smart and presentable can make a great first impression. It shows that you respect the opportunity and are ready to represent our brand.
β¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, itβs a nice touch that reflects our values of kindness and respect.
We think you need these skills to ace Supermarket Assistant
Some tips for your application π«‘
Show Your Passion for Food: When you're writing your application, let your love for food and drink shine through! Mention any relevant experiences or interests that highlight your enthusiasm for the industry. We want to see that youβre not just looking for a job, but that you genuinely care about providing great service to our customers.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. Highlight your customer-facing experience and any teamwork examples that show how you can contribute to our vibrant shop environment. We appreciate when applicants take the time to connect their background with what weβre looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your experiences and skills without having to sift through unnecessary details. A well-structured application makes it easier for us to see why youβd be a great fit for the Supermarket Assistant role!
Apply Through Our Website: Donβt forget to submit your application through our official website! This ensures that your application goes directly to us and is processed efficiently. Plus, itβs a great way to explore more about our company culture and values while youβre at it. We canβt wait to hear from you!
How to prepare for a job interview at Waitrose & Partners
β¨Know the Brand
Before your interview, take some time to research Waitrose and its values. Understand their commitment to quality, customer service, and community. This will help you align your answers with what they stand for and show that you're genuinely interested in being a part of their team.
β¨Showcase Your Customer Service Skills
Since this role is all about providing excellent service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to connect with customers and handle various situations.
β¨Emphasise Teamwork
The job involves working closely with others, so be prepared to discuss how youβve successfully collaborated in previous roles. Highlight your communication skills and flexibility, as these are key to supporting your team and ensuring smooth operations in the supermarket.
β¨Ask Thoughtful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the team dynamics, training opportunities, or how they handle busy periods. This shows your enthusiasm for the role and helps you gauge if the company culture is a good fit for you.