At a Glance
- Tasks: Help customers by stocking shelves and fulfilling online orders with a smile.
- Company: Join the UK's largest employee-owned business, Waitrose.
- Benefits: Enjoy flexible working hours, competitive pay, and a supportive team environment.
- Why this job: Make a real difference in customers' lives while working with food you love.
- Qualifications: Customer service experience and a passion for food trends are a plus.
- Other info: Be part of a diverse team where everyone belongs and thrives.
Overview
As a Supermarket Assistant, you\βll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\βt compete with β passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Responsibilities
- Stock replenishment β ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks. Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable Skills/Experience
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
About The Partnership
We\\\βre the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We\\\βre not just employees, we\\\βre Partners, driven by our purpose to build a happier world. As we look to our future, there\\\βs never been a more exciting time to join us. We\\\βre ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we\\\βre free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Supermarket Assistant
β¨Tip Number 1
Get to know the company culture! Before your interview, check out Waitrose's values and mission. This will help you connect with the team and show that you're genuinely interested in being a part of their community.
β¨Tip Number 2
Practice your customer service skills! As a Supermarket Assistant, you'll be interacting with customers all day. Think of examples from your past experiences where you've gone the extra mile for someone, and be ready to share those stories.
β¨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. It shows respect for the role and the company, plus it helps you feel more confident!
β¨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the position.
We think you need these skills to ace Supermarket Assistant
Some tips for your application π«‘
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any relevant experiences or interests that highlight your enthusiasm for food trends and customer service. We want to see that youβre as passionate about food as we are!
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. Highlight your customer-facing experience and any teamwork examples that show how you can contribute to our vibrant shop environment.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why youβd be a great fit for the Supermarket Assistant role.
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for the role. Plus, it shows youβre keen to join our team at Waitrose!
How to prepare for a job interview at Waitrose & Partners
β¨Know Your Products
Before the interview, brush up on your knowledge of food and drink trends. Being able to discuss popular products or new arrivals shows your passion for the role and helps you connect with the brand's values.
β¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone the extra mile for customers. Highlighting your ability to create a positive shopping experience will resonate well with the interviewers.
β¨Teamwork is Key
Since the role involves working closely with others, think of instances where you've successfully collaborated with a team. Emphasise your flexibility and willingness to support colleagues in various tasks.
β¨Ask Thoughtful Questions
At the end of the interview, donβt hesitate to ask questions about the company culture or how they support work-life balance. This shows your genuine interest in being a part of their team and aligns with their values.