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For Companies At a Glance
- Tasks: Assist customers and manage stock to keep the supermarket running smoothly.
- Company: Join Waitrose, part of the UK's largest employee-owned business, dedicated to quality and service.
- Benefits: Enjoy shift premiums, flexible working options, and a supportive team environment.
- Why this job: Be part of a passionate team that values kindness, respect, and personal growth.
- Qualifications: Must be 18+, with good communication skills; customer service experience is a plus.
- Other info: Apply quickly as roles may close early due to high demand.
About the role
As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Due to working time regulations, applicants must be 18 years or over to apply.
In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.
Key Responsibilities
Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
– Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
– Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
– Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
– Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
– Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\’ll need
– Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
– Experience of working in a customer facing role is welcomed.
– Up to date knowledge and strong interest in food and drink trends.
– Flexible approach to ensure the support of the whole branch.
We request that candidates only apply for this position if you can fully commit to the advertised working hours, the full term of the contract and can also provide valid documentation of entitlement to work on the Channel Islands as issued by the States Offices or we will be unable to proceed with your application.
About The Partnership
We\’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We\’re not just employees, we\’re Partners, driven by our purpose to build a happier world. As we look to our future, there\’s never been a more exciting time to join us.
We\’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we\’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It\’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you\’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Night Replenishment, Supermarket Assistant (Jersey) employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Replenishment, Supermarket Assistant (Jersey)
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to customer service and quality will help you align your responses during any interviews or discussions, showcasing that you're a good fit for their team.
✨Tip Number 2
Highlight any previous experience in customer-facing roles, even if it's not directly related to supermarkets. Emphasising your ability to communicate effectively and work as part of a team can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your knowledge of food and drink trends. Showing genuine interest in this area can demonstrate your passion for the role and your ability to engage with customers about products.
✨Tip Number 4
Since the role requires flexibility, be ready to express your willingness to adapt to various tasks and shifts. This can include working late hours or supporting different areas of the store, which is crucial for a smooth operation.
We think you need these skills to ace Night Replenishment, Supermarket Assistant (Jersey)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Night Replenishment, Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer-facing roles. Emphasise any skills related to communication, teamwork, and your interest in food and drink trends.
Write a Compelling Cover Letter: In your cover letter, express your passion for providing excellent customer service and your commitment to the Waitrose brand. Mention specific examples of how you've gone the extra mile in previous roles to enhance customer experiences.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Waitrose & Partners
✨Show Your Passion for Food
Since the role involves working with food, it's essential to express your enthusiasm for food and drink trends during the interview. Share any relevant experiences or interests that highlight your passion, as this will resonate well with the interviewers.
✨Demonstrate Teamwork Skills
As a Supermarket Assistant, you'll be part of a team. Be prepared to discuss examples of how you've successfully worked in a team environment in the past. Highlight your communication skills and flexibility, which are crucial for supporting your colleagues.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle various customer service situations. Think of examples where you've gone the extra mile for customers, as this aligns with the company's focus on providing exceptional service and building customer loyalty.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities of the position, such as stock replenishment and fulfilling online orders. Being knowledgeable about these tasks will show your commitment and readiness to contribute effectively from day one.
