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For Companies At a Glance
- Tasks: Help keep shelves stocked and assist with online orders during night shifts.
- Company: Join the UK's largest employee-owned business, known for John Lewis and Waitrose.
- Benefits: Enjoy shift premiums, flexible working arrangements, and a supportive team environment.
- Why this job: Be part of a passionate team that values customer service and food trends.
- Qualifications: Must be 18+, with good communication skills; customer service experience is a plus.
- Other info: Work 18.5 hours over weekends, from 21:30 to 07:45.
Apply on JLP Jobs – the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Due to working time regulations, applicants must be 18 years or over to apply.
In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.
Key Responsibilities
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\’ll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Working 18.5 hours over two nights Saturday and Sunday from 21:30 to 07:45.
The partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners, we share ownership and the rewards. We use our voices to contribute to our success, working together through good and challenging times, treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and thrive. Growing individually and collectively.
As Partners, we make all the difference. And, we all own it.
Important points to note:
- Some roles may require pre-employment vetting, including DBS checks. You’ll be informed and provided with details during recruitment.
- Apply promptly as vacancies can close early if filled.
- We support flexible working arrangements. Discuss this with the hiring manager during your interview.
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Night Replenishment, Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Replenishment, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their mission during any discussions.
✨Tip Number 2
Highlight any previous experience in customer-facing roles, even if it's not directly related to supermarkets. Emphasising your communication skills and ability to work as part of a team can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your knowledge of food and drink trends. Showing that you're passionate about the products you’ll be working with can impress hiring managers and demonstrate your enthusiasm for the role.
✨Tip Number 4
Since the role involves night shifts, express your flexibility and willingness to adapt to the schedule. This can reassure employers that you’re committed to fulfilling the responsibilities of the position.
We think you need these skills to ace Night Replenishment, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Night Replenishment, Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer-facing roles. Emphasise any previous work in retail or food service, as well as your communication skills and ability to work as part of a team.
Write a Compelling Cover Letter: In your cover letter, express your passion for food and customer service. Mention why you want to work for John Lewis Partnership and how you can contribute to their mission of providing exceptional service. Be sure to convey your flexibility and willingness to support the team.
Double-Check Your Application: Before submitting your application, review all documents for accuracy and completeness. Ensure that your contact information is correct and that you've followed any specific instructions provided in the job listing.
How to prepare for a job interview at Waitrose & Partners
✨Show Your Passion for Food
As a Supermarket Assistant, your enthusiasm for food and drink trends is crucial. Be prepared to discuss your favourite products and any recent trends you've noticed. This will demonstrate your genuine interest in the role and align with the company's focus on serving food lovers.
✨Highlight Teamwork Skills
Communication and teamwork are essential in this role. Share examples from your past experiences where you successfully collaborated with others, especially in a customer-facing environment. This will show that you can work effectively within the team at Waitrose.
✨Emphasise Flexibility
The job requires a flexible approach to support various tasks. Be ready to discuss how you've adapted to changing situations in previous roles. This will reassure the interviewers that you're willing to go the extra mile when needed.
✨Prepare Questions About the Role
Having thoughtful questions ready shows your interest in the position and the company. Ask about the team dynamics, training opportunities, or how they maintain their high standards of customer service. This will help you stand out as a proactive candidate.
