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For Companies At a Glance
- Tasks: Serve customers at food counters, ensuring high standards and recommending recipes.
- Company: Join the UK's largest employee-owned business, home to John Lewis and Waitrose.
- Benefits: Enjoy flexible working hours, job sharing, and a supportive work-life balance.
- Why this job: Be part of a passionate team that values food ethics and customer relationships.
- Qualifications: Effective communication skills; customer-facing experience is a plus.
- Other info: Apply early as vacancies may close quickly; some roles require DBS checks.
About the role
As a Partner on our service counters, you\’ll have the opportunity to demonstrate your knowledge and passion for food, ensuring it is ethically sourced, and recommend recipes to customers. You\’ll bring our ethos to life—passionate Partners serving food lovers—and use your enthusiasm to build lasting relationships with customers. Your efforts will positively impact their impression of the Waitrose brand, encouraging loyalty and repeat visits, while also helping to maximize sales and profit.
Key Responsibilities
- Take responsibility for your own food counter, maintaining high standards of presentation and hygiene at all times.
- Manage stock levels to ensure popular products are available.
- Handle open food carefully, following all health & safety protocols and aiming to reduce food wastage.
- Stay informed about new products and understand Waitrose\’s food values, such as animal welfare.
- Support the wider shop team with general shopkeeping tasks as needed.
Essential Skills/Experience
- Effective communication skills for working with customers and team members.
Desirable Skills/Experience
- Experience in a customer-facing role.
- Experience in catering or hospitality.
- Interest and knowledge of food and drink trends.
- Flexible approach to support the branch as needed.
About The Partnership
We are the largest employee-owned business in the UK, home to John Lewis and Waitrose. As Partners, we share ownership and responsibility, working together to build a better future. We prioritize innovation, quality, and service, embracing diversity and fostering an environment where everyone can thrive. We believe in creating a workplace where all Partners feel they belong and can be their authentic selves.
Additional Information
Some roles may require pre-employment vetting, including DBS checks, which will be explained during recruitment. We encourage quick completion of any required documents to avoid delays. DBS checks are conducted by registered third-party bodies, and additional checks like financial probity may also be necessary.
We recommend applying early, as vacancies may close once sufficient applications are received.
We support flexible working arrangements to promote a healthy work-life balance, including flexible hours, job sharing, or shorter contracts. Please discuss your preferences with the hiring manager during the interview.
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Hospitality, Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with Waitrose's food values and ethical sourcing practices. This knowledge will not only help you in conversations with customers but also demonstrate your genuine interest in the brand during interviews.
✨Tip Number 2
Showcase your passion for food by staying updated on current food trends and popular recipes. Being able to recommend dishes or products can set you apart from other candidates and highlight your enthusiasm for the role.
✨Tip Number 3
Prepare to discuss your previous customer-facing experiences, even if they are not directly related to hospitality. Highlighting your effective communication skills and ability to build relationships will resonate well with the hiring team.
✨Tip Number 4
Be ready to demonstrate your flexibility and willingness to support the team in various tasks. Mention any past experiences where you've adapted to changing needs, as this aligns with the dynamic nature of the role.
We think you need these skills to ace Hospitality, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Hospitality, Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Relevant Experience: If you have experience in customer-facing roles or in catering and hospitality, make sure to emphasise this in your CV and cover letter. Provide specific examples of how you've successfully engaged with customers and contributed to a positive shopping experience.
Highlight Your Passion for Food: Since the role involves demonstrating knowledge and passion for food, include any relevant experiences or interests that showcase your enthusiasm for food trends, ethical sourcing, and customer service. This will help you stand out as a candidate who embodies the Waitrose ethos.
Prepare a Strong Cover Letter: Craft a compelling cover letter that not only outlines your qualifications but also conveys your personality and passion for the role. Use this opportunity to express why you want to work at Waitrose and how you can contribute to their mission of providing excellent service.
How to prepare for a job interview at Waitrose & Partners
✨Show Your Passion for Food
Make sure to express your enthusiasm for food and drink during the interview. Share any personal experiences or knowledge about food trends, as this will demonstrate your genuine interest in the role and align with the company's ethos.
✨Highlight Customer Service Skills
Since effective communication is key, prepare examples of how you've successfully interacted with customers in previous roles. Discuss how you’ve built relationships and handled any challenges, showcasing your ability to create a positive customer experience.
✨Understand Waitrose's Values
Familiarise yourself with Waitrose's food values, including ethical sourcing and animal welfare. Being able to discuss these topics will show that you are aligned with the company’s mission and are committed to upholding their standards.
✨Be Ready to Discuss Flexibility
Since the role may require a flexible approach, be prepared to talk about your availability and willingness to support the team in various capacities. This shows that you are adaptable and ready to contribute wherever needed.
